Food and Beverage Manager

The Food & Beverage Manager is a senior operational leader responsible for full accountability of food and beverage performance at Ankole Grill Limited. The role carries end-to-end responsibility for service excellence, cost control, compliance, people management, and revenue optimization across all food and beverage operations.

Position holder will be located in Nairobi, reporting to the General Manager

KEY RESPONSIBILITIES

a) Operational Leadership

- Take full ownership of daily food and beverage operations, ensuring uninterrupted, high-quality service.

- Enforce strict adherence to Ankole Grill service standards, menus, recipes, and portion controls.

- Ensure effective coordination between kitchen and front-of-house teams.

- Act as the final point of escalation for guest service issues.

b) People & Performance Management

- Provide direct leadership to all food and beverage supervisors and staff.

- Set clear performance expectations and enforce accountability.

- Conduct performance appraisals and recommend confirmations, promotions, training, or disciplinary action.

- Enforce attendance, punctuality, grooming, and conduct standards.

c) Financial Control & Commercial Accountability

- Assume full responsibility for food and beverage cost control, margins, and profitability.

- Monitor portion control, wastage, and variances.

- Review daily sales, voids, discounts, and reconciliations.

- Prepare accurate operational and financial reports.

d) Inventory, Procurement & Asset Control

- Oversee stock planning, ordering, receiving, storage, issuing, and stock takes.

- Investigate shortages, losses, and variances.

- Enforce compliance with approved suppliers and procurement procedures.

e) Compliance, Risk & Quality Assurance

- Ensure compliance with food safety, hygiene, and statutory regulations.

- Enforce cleanliness and sanitation standards.

- Identify operational risks and take corrective action.

f) Strategic Contribution & Continuous Improvement

- Contribute to menu planning, pricing, and service innovation.

- Monitor guest feedback and market trends.

- Lead continuous improvement initiatives.

KEY STAKEHOLDERS

Internal

•       Senior Management

•       Departmental Heads

•       Supervisors

•       All Staff

External

•       Guests

•       Suppliers

QUALIFICATIONS & EXPERIENCE

Qualifications

•        Degree or Diploma in Hospitality Management or related field.

•         Minimum 7 years’ experience in food and beverage operations, with at least 3 years in a managerial role.

•        Proven leadership and cost-control experience.

•        Strong commercial and operational acumen.

•        Food safety and hygiene certification (mandatory).

Skills & Personal Attributes

•        Strong leadership and accountability.

•        Financial discipline and commercial awareness.

•        High standards of professionalism and integrity.

•        Decisive problem-solving and risk management.

Key Competences

•        Excellent English verbal and written skills.

•        Excellent leadership and team building skills.

•        Knowledge of current food trends and best practices.

•        Capable of effectively & efficiently delegating multiple tasks.

•        Must be able to follow budgetary guidelines.

•        Be tech savvy and have a working knowledge of various computer software programs (MS Office, restaurant management software, POS).

•        Customer service oriented with a positive and outgoing can do attitude.

•        Well-organized and detail-oriented.

•        Have a high degree of emotional intelligence and a high level of self-confidence. 

•        Be able to remain rational and calm under pressure

Apply by sending an email with your CV and a convincing cover letter to  recruitment@ankole.co.ke

Application deadline -   25th February, 2026. Only shortlisted candidates will be contacted