FRONT OFFICE ATTENDANT/RECEPTIONIST
A leading Driving school and Technical college in Kenya
Customer Service & Support
Job Summary
At least 2 years working experience in a busy Customer Care environment
- Minimum Qualification: Diploma
- Experience Level: Mid level
- Experience Length: 2 years
Job Description/Requirements
Job Summary:
A leading Driving school and Technical college in Kenya with a proven track record in producing competent drivers and technical graduates is currently recruiting for the above position.
The employee will be expected to perform the following duties;
1. Enrolling students
2. Conducting tele-marketing through CRM
3. Fees collection
4. Exam Management
5. Customer Service
6. Overseeing the operations of the branch
7. Supervising other staff working at branch level
8. Any other duty as it may be assigned by the management.
9. Spearheading direct marketing
Qualifications
•  Diploma in Business Management or Sales.
•  Certificate in computer applications.
•  At least 2 years working experience in a busy Customer Care environment.
•  Willing to learn and patiently able to handle high pressure environment.
•  Demonstrated ability to achieve high performance goals under targets.
•  Strong organizational skills.
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