Front Office Manager
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Job summary
We are seeking a highly organized and versatile individual to join our team as a Front Office Manager. This role combines administrative support with client interaction and social media management, requiring excellent communication skills and a proactive approach.
Min Qualification:
Diploma
Experience Level:
Mid level
Experience Length:
2 years
Job descriptions & requirements
About Quality Care:
Quality Care is a Kenyan Company that Is based in Nairobi but trains in all counties in Kenya. The core business of Quality Care is to train medical personnel in emergency care. Primarily in Basic Life Support, Advanced Cardiac Life Support, Pediatric Advanced Life Support and Pre Hospital Trauma Life Support and allied emergency courses
Responsibilities:
- Help to manage training schedules, appointments, meetings, and travel arrangements.
- Help prepare and organize documents, reports, and presentations.
- Handle confidential information with discretion.
- Conduct research on training programs and compile data as needed.
- Manage and prioritize incoming emails and correspondence.
- Maintain and organize filing systems (both physical and electronic).
- Structure and send professional emails and correspondence.
- Perform basic office tasks, such as photocopying, scanning, and printing.
- Order and maintain office supplies.
Front Desk & Client Interaction:
- Greet and welcome clients and visitors in a professional and friendly manner.
- Answer and direct phone calls, taking accurate messages.
- Manage the reception area, ensuring it is clean and organized.
- Schedule appointments and manage meeting room bookings.
- Provide information and assistance to clients and visitors.
Qualifications:
- Proven experience as an admin, secretary or in a similar administrative role.
- Excellent communication and interpersonal skills.
- Strong organizational and time-management abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience in managing social media platforms.
- Ability to handle multiple tasks and prioritize effectively.
- Professional appearance and demeanor.
- Discretion and confidentiality.
To Apply:
Fill in application form, submit your resume and cover letter to training@quslity-care.co.ke cc
qualitycarekenya@gmail.com
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