2 months ago
Job Summary
Responsible for handling all guest inquiries, performing check-in and check-out tasks using the hotel system, prepare quotations, generating invoices, receive payments. The Receptionist works closely with the housekeeping and kitchen departments.
- Minimum Qualification: Diploma
- Experience Level: Entry level
- Experience Length: 2 years
Job Description/Requirements
- Handle all enquiries from guests received through phone calls and emails
- Prepare quotations
- Prepare client invoicesÂ
- Provide information about hotel services, amenities, rates etc to enquiring guests
- Perform check-in and check-out functions using the hotel system
- Keep a record of accommodation and event bookings and provide daily reports on the same to management
- Keep the Reception and Front Office area clean and tidy at all times
- Handle any guest complaints professionally
Important Safety Tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
