GENERAL MANAGER – FURNITURE STORE
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Job summary
Develop and execute business strategies to drive sales growth and profitability.
Min Qualification:
Masters
Experience Level:
Senior level
Experience Length:
5 years
Language Requirement:
English
Working Hours:
Full Time - 9 To 5
Applicant Location:
Kenya
Job descriptions & requirements
JOB TITLE GENERAL MANAGER – FURNITURE STORE
NATURE OF JOB FULL TIME
INDUSTRY RETAIL / FURNITURE
SALARY NEGOTIABLE
JOB LOCATION NAIROBI
DUTIES AND RESPONSIBILITIES
Strategic & Business Leadership
- Develop and execute business strategies to drive sales growth and profitability.
- Oversee overall store performance, ensuring alignment with company goals.
- Identify new market opportunities and enhance brand positioning in the luxury furniture segment.
- Set and monitor key performance indicators (KPIs) for store operations.
Retail Operations Management
- Oversee day-to-day store operations including sales, inventory, merchandising, and customer service.
- Ensure optimal stock levels and effective inventory control systems.
- Maintain high standards of showroom presentation and visual merchandising.
- Coordinate procurement and supplier relationships.
Sales & Customer Experience
- Drive high-value sales and ensure exceptional customer service.
- Build and maintain relationships with high-net-worth clients and corporate customers.
- Oversee client consultations, product selection, and after-sales service.
- Ensure a premium and personalized shopping experience.
Team Leadership & Development
- Lead, supervise, and mentor the store team including sales consultants and support staff.
- Conduct performance evaluations and support staff development initiatives.
- Foster a performance-driven and customer-focused culture.
Market Intelligence and Brand Positioning
- Stay updated on luxury furniture market trends, design innovations, and competitor activities.
- Collaborate with marketing teams on promotions and brand visibility initiatives.
- Provide insights on customer preferences and market demands.
Financial Management
- Monitor store budgets, sales targets, and operational expenses.
- Ensure profitability and cost efficiency across operations.
- Prepare regular performance and financial reports for management.
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Degree in Business Administration, Retail Management, Interior Design, or a related field.
- Proven experience in a senior management role, preferably within luxury or high-end furniture retail.
- Strong understanding of luxury furniture markets and design aesthetics.
- Experience in sales leadership, retail operations, and team management.
- Strong leadership and people management skills
- Excellent sales and business development abilities
- High level of commercial awareness and financial acumen
- Strong customer relationship management skills
- Knowledge of interior design and luxury lifestyle trends
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.
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