General Manager

𝗗𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁: Executive Management
𝗥𝗲𝗽𝗼𝗿𝘁𝘀 𝗧𝗼: Chief Executive Officer (CEO) / Board of Directors
𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Thika, Kenya
𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆: Poultry Farms / FMCG
𝗘𝗺𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁 𝗧𝘆𝗽𝗲: Full-time
𝗕𝗮𝘀𝗶𝗰 𝗦𝗮𝗹𝗮𝗿𝘆: Kes. 250,000
𝗖𝗼𝗺𝗺𝗶𝘀𝘀𝗶𝗼𝗻: Up to KES 50,000, equivalent to 0.1% of directly generated sales, unlocked upon achieving 80% of the monthly budgeted sales.
𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
1. 𝘓𝘦𝘢𝘥𝘦𝘳𝘴𝘩𝘪𝘱 & 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵
  • Provide strategic direction and overall leadership for all branches and franchise units.
  • Supervise departmental heads, ensuring clear accountability and performance management.
  • Foster a performance-driven culture and uphold adherence to company policies, SOPs, and brand standards.
  • Conduct quarterly performance appraisals to monitor and improve team effectiveness.
2. 𝘖𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘴 & 𝘘𝘶𝘢𝘭𝘪𝘵𝘺 𝘊𝘰𝘯𝘵𝘳𝘰𝘭
  • Oversee daily operations across production, processing, and retail outlets.
  • Ensure compliance with food safety, hygiene, and quality standards.
  • Drive continuous process improvements to enhance efficiency and reduce costs.
  • Coordinate with suppliers and vendors to ensure product quality and consistency.
  • Maintain high operational standards for cleanliness and orderliness across facilities.
3. 𝘍𝘪𝘯𝘢𝘯𝘤𝘪𝘢𝘭 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵
  • Prepare, review, and monitor regional and company-wide budgets and financial reports.
  • Manage cost control measures and ensure consistent revenue growth across outlets.
  • Collaborate with the finance department on audits, compliance, and financial planning.
  • Oversee inventory, procurement, and logistics to support efficient poultry production and distribution.
4. 𝘉𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘋𝘦𝘷𝘦𝘭𝘰𝘱𝘮𝘦𝘯𝘵 & 𝘍𝘳𝘢𝘯𝘤𝘩𝘪𝘴𝘦 𝘎𝘳𝘰𝘸𝘵𝘩
  • Identify and onboard new franchise partners to expand the Attila brand footprint.
  • Support franchisees to maintain compliance with operational and brand standards.
  • Lead expansion strategies into new markets and product segments.
  • Strengthen brand visibility through effective marketing and customer engagement.
  • Promote sustainability initiatives such as waste reduction and energy-efficient operations.
5. 𝘏𝘶𝘮𝘢𝘯 𝘙𝘦𝘴𝘰𝘶𝘳𝘤𝘦 & 𝘛𝘳𝘢𝘪𝘯𝘪𝘯𝘨
  • Oversee recruitment, training, and performance management of staff across branches.
  • Promote a positive and inclusive workplace culture that drives growth and accountability.
  • Ensure compliance with labor laws and internal HR policies.
  • Develop and implement training programs to improve staff productivity and customer service.
6. 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘦𝘳𝘷𝘪𝘤𝘦 & 𝘉𝘳𝘢𝘯𝘥 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵
  • Champion customer satisfaction and uphold the brand’s reputation for quality and consistency.
  • Address escalated customer complaints promptly and professionally.
  • Foster a customer-centric culture across all touchpoints to strengthen brand loyalty.
𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲
  • Bachelor’s Degree in Business Administration, Management, Hospitality, Agriculture, or related field.
  • Minimum 5 years of senior managerial experience in the food, poultry, or franchise sector.
  • Proven experience leading large-scale poultry production or multi-branch food operations.
  • Strong financial management, operational planning, and leadership skills.
  • Excellent communication, decision-making, and problem-solving capabilities.
  • Familiarity with franchising models, food safety regulations, and quality control systems.
  • Proficiency in budgeting, forecasting, and financial reporting.
𝗞𝗲𝘆 𝗖𝗼𝗺𝗽𝗲𝘁𝗲𝗻𝗰𝗶𝗲𝘀
  • Strategic planning and execution.
  • Leadership and team motivation.
  • Financial and operational acumen.
  • Customer-centric mindset.
  • Innovation and adaptability.
  • Negotiation and stakeholder management.
  • Excellent communication and interpersonal skills.