PLAN MANPOWER LIMITED

Head Host – Malta

PLAN MANPOWER LIMITED

Customer Service & Support

Today
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Job summary

Lead and supervise the host team to ensure smooth front desk operations

Experience Level: Mid level Experience Length: 4 years

Job descriptions & requirements

Head Host – Malta

Join a dynamic and high-energy hospitality venue in Malta and lead the front-of-house guest experience. We are looking for a confident and service-driven Head Host to oversee reception operations and ensure every guest receives a warm, professional, and memorable welcome.


Role Overview

As Head Host, you will:

  • Lead and supervise the host team to ensure smooth front desk operations
  • Welcome guests warmly and manage reservations efficiently
  • Coordinate seating arrangements to optimize service flow and guest satisfaction
  • Handle VIP guests and special requests with professionalism
  • Manage waiting lists and communicate accurate wait times
  • Work closely with restaurant management and service teams to maintain seamless operations
  • Train and mentor hosts to uphold service standards
  • Handle guest feedback at the entrance level and escalate when required


Requirements

  • Previous experience as a Host or in a front-of-house supervisory role
  • Strong leadership and organizational skills
  • Excellent communication and interpersonal abilities
  • Professional appearance and positive attitude
  • Ability to remain calm and efficient in a fast-paced environment
  • Fluent in English; additional languages are an advantage
  • Flexible availability, including evenings, weekends, and holidays


What’s Offered

  • Competitive salary and growth opportunities
  • Supportive and team-oriented environment
  • Career development within a leading hospitality group


Important Note: Applicants must have at least 4 years of relevant work experience within Europe or GCC countries.


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