HORECA & VENDING SALES REPRESENTATIVES

JOB TITLE: HORECA & VENDING SALES REPRESENTATIVES

NATURE OF JOB: FULL TIME

INDUSTRY: FMCG

SALARY:KSHS.40,000

JOB LOCATION: NAIROBI

DUTIES AND RESPONSIBILITIES

Business Development & Product Availability

• Identify, negotiate, and secure product listings in HORECA outlets and vending locations.
• Install, configure, and set up vending machines at designated customer sites, ensuring operational readiness.
• Enhance product accessibility and availability by leveraging both HORECA and vending channels.

Sales & Revenue Growth

• Achieve a sales target for both Horeca & Vending.
• Manage sales frequency, timeframes, and structured selling approaches to consistently meet targets.
• Develop and execute promotional initiatives, activations, and customer engagement opportunities (e.g., tastings, vending machine promotions).
• Ensure debt collection is achieved as per agreed terms in collaboration with the Finance department.

Customer Relationship & Service Management

• Build and maintain strong customer relationships by servicing all HORECA accounts as per agreements.
• Provide responsive support to vending clients, resolving queries and machine performance issues promptly.
• Collaborate with marketing, sales, and operations teams to ensure customer satisfaction and business growth.

Stock & Inventory Management

• Monitor product levels in vending machines and HORECA outlets to prevent stockouts.
• Conduct regular audits to maintain accurate inventory records, minimize wastage, and ensure compliance.

Market Analysis & Product Knowledge

• Conduct thorough market analysis to identify trends, customer preferences, and emerging opportunities within the HORECA and vending sectors.
• Maintain a strong understanding of product knowledge, pricing, placement, and distribution to influence customer decisions.
• Keep accurate records of sales activities, including calls, presentations, closed sales, machine installations, and follow-ups.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree or Diploma in Sales, Marketing, Business Administration, or a related field.
• Minimum 3 years’ experience in the FMCG industry, preferably within HORECA, food & beverage, or vending channels.
• Proven track record in sales, business development, and account management.
• Strong negotiation and closing skills
• Excellent communication and interpersonal abilities
• Customer-focused with a service-oriented mindset