Hotel Manager - Mwingi, Kenya
LEGACY HOTEL-MWINGI
Management & Business Development
Job Summary
We are seeking a passionate and experienced Hotel Manager to lead our dedicated team and ensure the smooth operation of the hotel. As the Hotel Manager, you will be responsible for the overall guest experience, staff development, and financial performance of the hotel.
- Minimum Qualification: Diploma
- Experience Level: Mid level
- Experience Length: 5 years
Job Description/Requirements
About Legacy Hotel:
The Legacy Hotel is a charming and vibrant hotel situated in the heart of Mwingi, Kenya. We offer our guests a comfortable and authentic Kenyan experience, with excellent service and a warm atmosphere.
Responsibilities:
● Oversee all aspects of the hotel's operation, including daily operations, guest services, housekeeping, food and beverage, and maintenance.
● Develop and implement strategies to increase occupancy rates, revenue, and profitability.
● Ensure exceptional customer service by setting high standards, training staff, and resolving guest concerns promptly and professionally.
● Lead, motivate, and mentor a team of employees, fostering a positive and productive work environment.
● Manage hotel budget and resources effectively, ensuring financial stability and adherence to budget guidelines.
● Develop and maintain strong relationships with local businesses and community members.
● Stay informed about industry trends and best practices, implementing innovative strategies to improve the hotel's performance.
Qualifications:
● Minimum 5 years of experience in hotel management, preferably in a similar sized property.
● Proven track record of success in increasing occupancy rates, revenue, and profitability.
● Excellent leadership, communication, and interpersonal skills.
● Strong analytical and problem-solving skills.
● Ability to work effectively under pressure and manage multiple priorities simultaneously.
● Fluency in English and Kiswahili is a plus.
Benefits:
● Competitive salary and benefits package.
● Opportunity to work in a fast-paced and dynamic environment.
● Be part of a team dedicated to providing exceptional customer service.
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