ICT Manager
The Management University of Africa
3 days ago
Job descriptions & requirements
ABOUT THE COMPANY
The Management University of Africa (MUA) is a premier private university that aims at providing innovation, leadership and management solutions to industries and communities in Africa and beyond.
JOB SUMMARY
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIREDAt least a master’s degree in computer science, information systems information Technology, engineering or related field.PhD in computer science, information systems, information Technology, engineering or related field will be an added advantage.At Least five years proven experience of success in turning around in organizations you have worked in.Bachelor’s degree in computer science or Information Technology.MCSE or any other relevant industry certification in systems managementCCNP or certification in advanced routing and switching.Must be a member of a professional body.
RESPONSIBILITIES
Strategic Planning & LeadershipDevelop and implement the University’s ICT strategy.Align technology initiatives with university objectives.Advise senior management on ICT investments and innovations.Lead and supervise the ICT team.IT Infrastructure ManagementOversee servers, networks, data centers, and cloud services.Ensure systems availability, reliability, and performance.Manage hardware and software installations.Plan upgrades and system improvement Cybersecurity & Risk ManagementImplement cybersecurity policies and procedures.Protect data from breaches, malware, and cyber threats.Conduct risk assessments and security audits.Ensure compliance with data protection laws.Budgeting & Resource ManagementPrepare and manage the ICT department budget.Control IT expenditure and procurement.Evaluate and negotiate with vendors and service providers.Ensure cost-effective technology solutions.Project ManagementPlan and oversee IT projects (system upgrades, software deployment, digital transformation).Define project timelines, scope, and deliverables.Monitor progress and manage risks.Ensure projects are completed on time and within budget.Technical Support & Service DeliveryEnsure effective IT support services for staff.Maintain helpdesk operations.Develop Service Level Agreements (SLAs).Monitor system performance and user satisfaction.Policy Development & ComplianceDevelop ICT policies and procedures.Ensure compliance with industry standards and regulations.Implement disaster recovery and business continuity plans.Innovation & Continuous ImprovementResearch emerging technologies.Recommend automation and digital solutions.Improve efficiency through technology integration.
REQUIRED SKILLS
Software architecture, System and network security, Database administration, Information security
REQUIRED EDUCATION
Post-graduate education
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