JUNIOR SALES EXECUTIVE – FURNITURE

JOB TITLE JUNIOR SALES EXECUTIVE – FURNITURE

NATURE OF JOB FULL TIME

INDUSTRY INTERIOR DESIGN & FURNITURE MANUFACTURING

SALARY KSHS.30,000-50,000 NET

JOB LOCATION NAIROBI

DUTIES AND RESPONSIBILITIES

Sales & Business Development

·       Identify and pursue new sales opportunities through prospecting, networking, referrals, cold calling, and walk-in customer engagement.

·       Meet and exceed individual monthly, quarterly, and annual sales targets.

·       Prepare quotations, proposals, negotiate pricing within approved guidelines, and successfully close sales.

·       Identify opportunities for cross-selling and upselling complementary furniture products and accessories.

·       Proactively follow up on quotations, leads, dormant prospects, and previous customers to maximize sales opportunities.

Customer Relationship Management

·       Build and maintain strong relationships with new and existing customers to encourage repeat business and referrals.

·       Engage customers to understand their needs, budgets, preferences, and space requirements, recommending appropriate furniture solutions.

·       Provide exceptional customer service throughout the entire sales journey, from initial inquiry to post-sale support.

·       Address customer concerns and complaints promptly, ensuring timely resolution and a positive customer experience.

Product Knowledge & Consultation

·       Conduct professional product presentations and showroom tours, highlighting product features, quality, functionality, and design benefits.

·       Maintain comprehensive knowledge of the company's product range, furniture materials, finishes, and customization options.

·       Keep up to date with interior design trends, furniture innovations, market developments, and competitor offerings to provide informed recommendations.

Order & Sales Administration

·       Manage the complete sales process from lead generation to order confirmation, payment follow-up, delivery coordination, and after-sales support.

·       Liaise with the operations, procurement, logistics, and installation teams to ensure accurate order processing and timely deliveries.

·       Maintain accurate customer records, sales activities, and opportunity pipelines within the company's CRM or sales management system.

·       Prepare and submit daily, weekly, and monthly sales reports, forecasts, and market intelligence.

Marketing & Brand Representation

·       Participate in exhibitions, trade shows, promotional events, showroom campaigns, and networking activities to generate new business opportunities.

·       Ensure showroom displays and merchandising standards are maintained to enhance the customer shopping experience.

·       Represent the company professionally at all customer interactions and industry events.

Performance & Compliance

·       Consistently achieve assigned sales targets and key performance indicators.

·       Adhere to company policies, procedures, pricing guidelines, and ethical sales practices.

·       Contribute to continuous improvement initiatives by providing market feedback and customer insights to management.

KEY REQUIREMENT SKILLS AND QUALIFICATION

·       Diploma or Bachelor's Degree in Sales & Marketing, Business Administration, or a related field.

·       2–3 years of proven sales experience in furniture sales or a related industry.

·       A background or knowledge in interior design will be an added advantage.

·       Experience working with residential and commercial clients is desirable.

·       Excellent communication, negotiation, and interpersonal skills.

·       Strong customer service and relationship management abilities.

·       Good presentation and selling skills.

·       Ability to identify customer needs and recommend suitable solutions.

HOW TO APPLY

·       If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com

·       Interviews will be carried out on a rolling basis until the position is filled.

·       Only the shortlisted candidates will be contacted.