KE-Human Resource Officer- Generalist (National)

ABOUT THE COMPANY

The Resettlement Support Center (CWS RSC Africa) operates a US refugee resettlement program in sub-Saharan Africa through a Cooperative Agreement with the Department of State/Bureau of Population, Refugees and Migration. CWS RSC Africa is responsible for the preparation of refugee case files for adjudication by US Citizenship and Immigration Services (USCIS) officers, as well as the out-processing and cultural orientation of all approved cases. CWS RSC Africa is administered by the Church World Service Immigration Refugee Program (CWS/IRP) and is based in Nairobi, Kenya.

JOB SUMMARY

The Human Resource Officer- Generalist reports directly to the Human Resource Manager with a matrix supervisor to the L & D Manager. He/she will play a pivotal role in the day-to-day delivery of HR services and implementation of broad HR activities at CWS. The incumbent will provide support in the areas of Compensation and Benefits, Talent acquisition, general HR administration, Learning and Development while support the implementation of HR policies, Systems and procedures compliance .QualificationsA minimum of Four (4) years’ work experience in Human resource management as a HR generalist is requiredExcellent planning and organizing skills, with ability to work under minimum supervision.Demonstrated experience working with Human Resources Information Systems (HRIS), experience working with UKG system is an added advantageGood working knowledge of Kenya labour laws and human resource best practices.Excellent communication, report writing and presentation skills.SkillsStrong analytical skills with the ability to understand, process, and document informationStrong computer skills, in particular Microsoft Excel, Word, Outlook and AccessExcellent English communication skills, both oral and writtenExcellent organizational and time management skillsHigh degree of confidentiality, integrity and honesty.Strong interpersonal skillsEducation & CertificationsBachelor’s degree in Human Resources Management or related field.Certified Human Resource Professional course (CHRP) is preferred.A member of Institute of Human Resource Management (IHRM)

RESPONSIBILITIES

Talent Acquisition (20%)Support the end-to-end Recruitment Cycle (post vacancies, short-list CV’s, arrange interviews, maintain candidate employment applications, conduct reference checks, extend offers, send regrets letters to unsuccessful applicants, update recruitment report, etc.)Support the selection process for candidates by liaising with managers and other stakeholdersSupport the internal recruitment process for compliance with CWS recruitment policyFacilitate interview schedules and support the hiring process to identify best fit for candidatesPlan interview and selection procedures, including screening calls, assessments and participate in-person interviewsfacilitate compensation and benefits determination decision for candidates as may be required.HR Administration and record (25%)Update HR information on SharePoint and other organizational databases at all times.Manintain accurate HR records , staff contracts tracking for compliance with the labor law and CWS HR policy.Monitor and extract report for all leave utilization record s in CWS HRIS - UKG System.Monitor sick off trends and save medical records and ddress any inquiriesFacilitates staff correspondence including introduction or background checks letters ,Bank, Visa, Sacco, institution onrequest.ensure HR documentation always meets audit and legal standards.Prepare quarterly turnover rate report, employee exit survey reports & any other report relating to separation.Facilitate separation process including sharing clearance forms, exit surveys & pension forms for staff on exitNotify different units/departments on staff separation provide guidance on the exit processCoordinate final dues payment and issuance of Certificate of ServiceEnsure discharge vouchers are completed and shared with the separating staff for sign off.Learning and Development (25%)Support the design and implementation of learning and development programs in collaboration with CWS Africa managementMonitor, track, and report on completion of all trainings, including annual and mandatorySupport coordination of new staff orientation in collaboration with HR ColleaguesMaintain accurate and up-to-date training records, including attendance sheets and training logsManage the CWS Africa L&D calendar by scheduling sessions, booking venues, and ensuring timely sharing of invitations to participantsPrepare training and dry run schedulesDevelop and share a monthly training calendarContribute to the monthly CWS Global HR Press by developing and providing CWS Africa HR contentPartner with HR colleagues and management to assess and identify organizational and individual training needsFacilitate enrollment of eligible staff into eMS courses, and track completion through system generated reportsFollow up on post-training requirements, including evaluations, feedback collection, and application of learningStaff engagement and wellbeing (10%)Support the coordination of workplace wellness initiatives that support employees’ wellbeing,Maintain a record of employee engagement programs (e.g., surveys, recognition initiatives, team-building activities) and alignment with organizational values.Work in collaboration with the HR team to monitor and track activities for CWS staff annual wellness calendar records Employee Relations and compliance (10%)Provide support to disciplinary and investigation processes as guided by the HR Manager.Offer support in taking Minutes & preparing reports.Provide support to schedule disciplinary hearings.Undertake filing of disciplinary records.Performance management (10%)Work in close collaboration with HR manager on the implementation of HR performance systems, and compliance to strengthen CWS performance cultureSupport performance management processes, including goal setting, appraisals, and corrective action plans.Maintain accurate and up-to-date HRIS employee performance records,Support performance management training for staff and managersTrack staff development goal record for annual review with unit managers.

REQUIRED SKILLS

Labour/employment law, Database query languages (SQL, others), Interviewing, Human resource and personnel development

REQUIRED EDUCATION

Bachelor's degree