Laboratory Superintendent

ABOUT THE COMPANY

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare.
Our Purpose
Our purpose is to maintain and enable health
Our Mission
To provide high quality medical care that exceeds the needs of our clients
Our Culture and Core Values
Respect - For all human beings regardless of financial status, race, tribe, national origin, religious or political beliefs
Service - Providing the best service to our patients, their families, doctors, clients, business partners and staff
Excellence - Continually striving to improve and achieve excellence in the provision of our services

JOB SUMMARY

Academic & Professional QualificationsEssential  Desirable A Diploma in Medical Laboratory Sciences or related discipline.A Valid practicing license from Kenya Medical Laboratory Technicians and Technologists BoardA degree in Medical Laboratory Sciences

RESPONSIBILITIES

Be involved in people management in coordination with the HR department.Ensure the unit has all the required resources for effective and efficient work.Timely and accurate billing of laboratory services. Stock management: Do monthly stock takes of lab supplies and submit a stock take and short expiry report to the Hospital ManagerTimely ordering and receiving of stock from the supplier to prevent stock outsProper storage of lab supplies.Kits validation and evaluation to determine diagnostic accuracy, analytical sensitivity, and analytical specificity (performance characteristics)Ensure that Avenue corporate governance policies are adhered to. Prevent, detect, and report any fraud or criminal activityFully implement audit recommendations and attain satisfactory ratings in subsequent audits, Review and act on quality indicator reports (IQC &EQA) Follow laid down Lab Board approved rules for medical lab profession and adhere to Government and respective professional standards of care and treatment of patients.Ensure timely response to emergencies. Carrying out tests based on outlined SOPs & policies.Ensure all sentinel incidents/events are recorded and reported to the Hospital Manager within 24 hours using the provided tools. Ensure that the fridge temperatures and ambient temperature and humidity are charted twice daily and any error reported to the Hospital Manager.Ensure timely escalation of any urgent out of stock items to the Lab Quality Manager.Ensure that any issue pertaining quality is escalated to the Lab Quality Manager.Infection control.Maintain and enforce infection control standards when carrying out lab tests.There is proper disposal of medical wasteEquipment and other laboratory surfaces are properly disinfected with the right disinfectantsClient satisfaction.Ensure client satisfaction through high quality of service, effective communication, prompt feedback and escalation of any unresolved issues to the Hospital Manager.     Maintain patient privacy and confidentiality at all times.Ensure adequate knowledge of all Avenue policies, procedures and systems as outlined in the HRMIS.Prevention of lab related errors by following the laid down policies and procedures on sample handling during pre-analytical, analytical, and post-analytical phases of testing.Any other duty as assigned by your immediate supervisor in line with the job description

REQUIRED SKILLS

Quality management, Cleaning and disinfecting equipment, Reporting, Safety systems, Laboratory operation

REQUIRED EDUCATION

Diploma, Associate's degree