Loan & collection officer
Job summary
We are seeking a Loan & Collection Officer to join our partner microfinance institution. The ideal candidate will be responsible for loan processing, client relationship management, and ensuring effective repayment collection. This role requires integrity, attention to detail, and strong interpersonal skills to support financial inclusion
Job descriptions & requirements
Key Responsibilities
- Conduct thorough loan assessments, verify client eligibility, and ensure compliance with lending policies.
- Maintain accurate and confidential loan documentation and client records.
- Monitor loan performance, identify risks, and implement proactive collection strategies.
- Pursue overdue accounts firmly yet professionally, ensuring recovery targets are met.
- Prepare detailed reports on loan disbursement, repayment trends, and delinquency cases.
- Collaborate with management to strengthen credit risk controls and improve collection efficiency.
- Educate clients on responsible borrowing and financial discipline.
Qualifications
- Diploma or Bachelor’s Degree in Finance, Accounting, Business Administration, or related field.
- Minimum 3 years’ proven experience in loan processing, credit management, or debt collection (microfinance experience strongly preferred).
- Strong analytical, negotiation, and communication skills.
- Proficiency in MS Office and financial management systems.
- High ethical standards, resilience, and ability to work under pressure.
What We Offer
- Competitive salary with performance-based incentives.
- Professional growth opportunities in the microfinance sector.
- A supportive environment that values accountability and results.
How to Apply
Interested candidates should send their CV and cover letter to hr@earlyhrconsultants.com
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