luxury sales attendant

Key Responsibilities

· Deliver an exceptional, personalised client experience from first greeting to post-purchase follow-up.

· Expertly present and articulate the heritage, craftsmanship, and value proposition of our luxury collections.

· Build and maintain long-term relationships with high-net-worth clients through discreet, anticipatory service.

· Maintain in-depth knowledge of all products, including fabrics, fits, seasonal trends, and brand stories.

· Proactively manage client appointments and private shopping experiences.

· Uphold the highest standards of store presentation, brand image, and confidentiality.

· Achieve and exceed individual and team sales targets through consultative selling and strategic clienteling.

Essential Qualifications & Skills

Professionalism & Demeanour

· Impeccable personal grooming, posture, and attire that reflect the luxury ethos of the brand.

· Grace under pressure, emotional intelligence, and the ability to read subtle social cues.

· Discretion, integrity, and respect for client privacy.

· A calm, confident, and warm presence.

· Fluent in English; proficiency in Swahili

Sales & Service Excellence

· Minimum 2 years of experience in retail or other sales endeavours (menswear, accessories, or lifestyle brands preferred).

· Proven track record of exceeding sales targets.

· Mastery of consultative selling, focused on needs, not transactions.

· Exceptional listening skills and genuine curiosity about clients’ lifestyles and preferences

SUBMIT YOUR RESUME TO HR@EARLYHRCONSULTANTS.COM