Responsibilities

Champion App Product Strategy & Execution:
Own the vision for the consumer fintech app across 7 Markets
Leading 80+ people across Engineering, UX and Product to achieve product delivery
Drive the roadmap, incorporate industry and customer research to create a transformative product
Be a customer advocate, drive superior customer experience via UI/UX, define customer journeys based on customer need, define acceptance criteria for every customer journey
Master product backlog: prioritize for business impact and superior customer experience
Rally product creation colleagues to drive timely results – developers, business analysts, architects, delivery managers, operations support, etc.
Spearhead Partnerships to Drive Innovation:
Define partnership strategy for the app including loyalty and rewards to drive engagement
Drive business development with relevant 3rd parties, negotiate key commercial and product terms and support legal on contracting across 7 markets
Build "trusted advisor" relationship with business leaders across M-Pesa markets:
Co-develop launch and go to market plans with local product managers to drive uptake and engagement
Offer strategic support on the digital strategy and business case Strong knowledge of mobile money, fintech and financial services
Drive commercial rationalisation of the service roadmaps balancing requirements from multiple markets

Qualifications

Core competencies, knowledge and experience:

Education & Experience:

>8 years of professional experience with at least 5 years of digital product management at a fintech, bank or other relevant digital business
Bachelor’s degree required, a Master’s degree in a related field preferred
Certification in Scaled Agile Framework
Contagious passion for, and commitment to driving mobile money growth and innovation

Responsibilities

Champion App Product Strategy & Execution:
Own the vision for the consumer fintech app across 7 Markets
Leading 80+ people across Engineering, UX and Product to achieve product delivery
Drive the roadmap, incorporate industry and customer research to create a transformative product
Be a customer advocate, drive superior customer experience via UI/UX, define customer journeys based on customer need, define acceptance criteria for every customer journey
Master product backlog: prioritize for business impact and superior customer experience
Rally product creation colleagues to drive timely results – developers, business analysts, architects, delivery managers, operations support, etc.
Spearhead Partnerships to Drive Innovation:
Define partnership strategy for the app including loyalty and rewards to drive engagement
Drive business development with relevant 3rd parties, negotiate key commercial and product terms and support legal on contracting across 7 markets
Build "trusted advisor" relationship with business leaders across M-Pesa markets:
Co-develop launch and go to market plans with local product managers to drive uptake and engagement
Offer strategic support on the digital strategy and business case Strong knowledge of mobile money, fintech and financial services
Drive commercial rationalisation of the service roadmaps balancing requirements from multiple markets

Qualifications

Core competencies, knowledge and experience:

Education & Experience:

>8 years of professional experience with at least 5 years of digital product management at a fintech, bank or other relevant digital business
Bachelor’s degree required, a Master’s degree in a related field preferred
Certification in Scaled Agile Framework
Contagious passion for, and commitment to driving mobile money growth and innovation

M-Pesa Africa: Executive Head of Product – Digital

SAFARICOM