Manager, Product Management

ABOUT THE COMPANY

Living Goods aims to save lives at scale by supporting digitally empowered community health workers. We work with governments and partners to leverage smart mobile technology, rigorously strengthen performance, and relentlessly innovate to cost-effectively deliver high-quality, impactful health services.
Living Goods leverages a powerful combination of catalytic technology, high-impact training, and quality treatments that empower government community health workers (CHWs) to deliver quality care to their neighbors’ doorsteps. These CHWs also earn meaningful compensation and enhance their stature in the process, reinforcing a virtuous cycle of trust. We are deeply focused on systemic change, and partner with governments and other partners to transform access to primary health care for mothers and children. We put patients first and strive to create a world in which every mother gives birth safely and no child dies from an easily treatable–or preventable–disease like malaria, pneumonia, or diarrhea. We believe universal health care is possible when community health workers (CHWs) are equipped to serve as the engine for stronger health systems.
Living Goods is a nonprofit, but we apply best practices borrowed from the private sector to drive measurable results and ensure cost-effective services. We’re nimble and quick-footed, and hold ourselves accountable to quantifiable and aggressive targets designed to drive health impact. We’re idealistic—but pragmatic—and we push ourselves to learn, adapt, and optimize our approaches in cases where we fail to meet targets or when local circumstances change.
We’re also fanatical about numbers. By maintaining our focus on measurable data, we’ve found technology and analytics are valuable allies in driving cost-effective, high-quality community health programs. We infuse data into our end-to-end operations, from real-time performance management to preventing stock-outs of essential medicines, monitoring disease outbreaks, ensuring equity in treatment, and closing gaps in patient referrals to full-service health facilities.

JOB SUMMARY

Minimum QualificationsBachelor’s degree in Information and Communication, Digital Health, Computer Science, or a related discipline or relevant experience.Product development, innovations, design, and QA certifications an added advantage. Skills & Competencies6-10 years of product management experience, with demonstrated ownership of complex products or portfolios across multiple lifecycle stages.Strong ability to collaborate with cross-functional leadership to shape product direction, manage trade-offs, and drive aligned decision-making.Proven experience translating complex, multi-stakeholder requirements into clear, actionable product plans and release schedules.Comfort with iterative, evidence-based product development — including designing for learning, managing uncertainty, and making data-driven decisions to adapt or stop initiatives.Proficiency in agile product management methodologies such as Scrum and Kanban.Practical experience using AI-assisted tools in day-to-day product work, with the judgment to apply them appropriately and the curiosity to keep pace with rapidly evolving capabilities.Excellent stakeholder management skills across technical and non-technical audiences, including government and NGO partners.People management experience or demonstrated readiness to lead a small team.Experience in the digital health sector, particularly within a non-profit organisation using open-source platforms, is a significant advantage.Strong written and verbal communication skills.Comfort in a rapidly changing environment, with the ability to handle uncertainty and drive problem-solving initiatives.

RESPONSIBILITIES

Collaborate with cross-functional leadership and program teams to shape and manage the product roadmap for a portfolio of digital health innovations, ensuring alignment with organizational strategy and field evidence.Lead product discovery for assigned initiatives: user research, problem framing, and requirements definition with program teams, field users, and government partners.Serve as the primary interface between program and country stakeholders and the Global Software Engineering team for innovation products, facilitating requirements gathering, managing competing priorities, and driving aligned decision-making.Drive the product development cycle across multiple concurrent initiatives at different stages of maturity – from early prototyping and iterative testing through to scale-readiness and government handoff.Champion an evidence-driven approach to product development, using iterative testing and structured learning cycles to inform decisions on whether to continue, adapt, or stop initiatives.Develop detailed functional and non-functional requirements, user stories, acceptance criteria, and wireframes for engineering teams.Ensure new products are designed for government ownership, affordability, and scale from the outset, with clear adoption pathways as innovations mature.Secure the necessary feature and product approvals with required stakeholders at key milestones.Measure product performance against defined outcomes and translate insights into roadmap decisions.Provide regular, clear updates to leadership and key stakeholders on innovation portfolio progress, risks, and decisions required.Lead, mentor, and manage the Product Manager on the team and provide direction to UI/UX designers and business analysts supporting the innovation portfolio.Actively apply AI-assisted tools to enhance product management workflows – including requirements generation, research synthesis, and stakeholder communication – while staying current on emerging digital health and AI technology trends to identify strategic opportunities for the innovation portfolio.

REQUIRED SKILLS

Marketing, Product development, Product management, Business development

REQUIRED EDUCATION

Bachelor's degree