Medical Representative – Medical Aesthetics

Medical Representative – Medical Aesthetics

Location: Nairobi, Kenya

Employment Type: Full-Time

Position Summary

We are seeking a highly motivated, experienced, and professional female Medical Representative to join our growing medical aesthetics team. The successful candidate will be responsible for promoting and selling our portfolio of premium aesthetic products to dermatologists, plastic surgeons, aesthetic physicians, cosmetic clinics, and hospitals throughout Kenya. The ideal candidate should have a proven track record in medical sales, preferably within the medical aesthetics industry, excellent communication and negotiation skills, and the ability to develop long-term relationships with healthcare professionals. She will play a key role in expanding our market presence and achieving the company's sales objectives.

Key Responsibilities Sales & Business Development 

• Promote and sell the company's medical aesthetic products to healthcare professionals.
• Achieve monthly, quarterly, and annual sales targets. Develop and maintain strong relationships with dermatologists, plastic surgeons, aesthetic physicians, and clinic owners.
• Identify new business opportunities and actively recruit new customers.
• Conduct regular visits to clinics, hospitals, and medical centers according to an agreed territory plan.
• Present product features, clinical benefits, and treatment protocols confidently and professionally.
• Negotiate commercial agreements within company guidelines.
• Follow up on customer inquiries, quotations, and orders to ensure excellent customer satisfaction.

Product Knowledge & Training 

• Maintain an excellent understanding of the company's product portfolio, including fillers, skin boosters, biostimulators, peels, regenerative products, and other aesthetic solutions.
• Deliver product presentations and educational sessions to healthcare professionals.
• Support product launches and promotional campaigns.
• Attend workshops, congresses, exhibitions, and scientific meetings as required.
• Continuously update knowledge of industry trends and competing products.

Customer Relationship Management 

• Build long-term relationships based on trust, professionalism, and exceptional customer service.
• Provide timely support to customers before and after sales.

Gather customer feedback and market intelligence.

• Report competitor activities, pricing, and new market opportunities to management.
• Ensure high customer satisfaction and retention.

Sales Administration 

• Prepare daily visit reports and weekly sales activity reports.
• Submit customer orders accurately and on time.
• Coordinate with the Secretary & Stock Controller to ensure timely processing and delivery of customer orders.
• Maintain accurate customer records and sales data.
• Monitor customer payment status and assist in collection efforts when necessary.

Qualifications

• Female candidate.
• Bachelor's Degree in Pharmacy, Medicine, Nursing, Biomedical Sciences, or another relevant field.
• Minimum 3 years of experience as a Medical Representative.
• Previous experience in the medical aesthetics industry is highly preferred.
• Existing relationships with dermatologists, aesthetic physicians, plastic surgeons, and cosmetic clinics will be a significant advantage.
• Excellent command of English, both spoken and written.
• Valid Kenyan driving license and car is a must.

Required Skills 

• Excellent sales, negotiation, and closing skills.
• Strong presentation and public speaking abilities.
• Outstanding communication and interpersonal skills.
• Ability to build long-term professional relationships with healthcare professionals.
• Strong organizational and time management skills. Highly self-motivated and target-oriented.
• Professional appearance and excellent personal grooming, suitable for representing a premium medical aesthetics company.
• Ability to work independently while contributing effectively to a team.
• High level of integrity, professionalism, and confidentiality.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint). 

Key Performance Indicators (KPIs) 

• Achievement of monthly and annual sales targets.
• Growth in the number of active customers.
• Customer retention and satisfaction.
• Number of new accounts opened.
• Sales growth within assigned territory.
• Timely submission of reports and sales activities.

2What We Offer

• Opportunity to represent premium international medical aesthetics brands.
• Competitive salary with an attractive commission and performance bonus structure.
• Continuous product and sales training.
• Career development opportunities within a growing international company.
• Professional, dynamic, and supportive working environment.