Merchandiser – Cosmetics, Skin & Hair Care

Job Purpose

To ensure effective in-store execution of cosmetic, skincare, and haircare products by maintaining optimal product visibility, availability, and presentation in line with brand standards, ultimately driving sales and enhancing customer experience.

Key Responsibilities

• Arrange and replenish products on shelves, stands, and displays according to planograms.

• Ensure products are well-organized, clean, and visually appealing at all times.

• Set up promotional displays, testers, and point-of-sale materials.

• Monitor stock levels in-store and backroom; ensure timely replenishment.

• Track fast-moving and slow-moving items and report stock-outs.

• Check product expiry dates and remove damaged or expired items.

• Engage customers by providing basic product information and guidance.

• Support in upselling and cross-selling skincare, haircare, and cosmetic products.

• Ensure all displays meet brand guidelines and visual merchandising standards.

• Maintain consistency in product placement and promotional messaging.

• Submit daily/weekly reports on stock levels, sales trends, and merchandising activities.

• Build and maintain good relationships with store managers and staff.

  Qualifications & Experience

  • Diploma or Certificate in Sales, Marketing, Business Administration, or related field.

  • Experience in FMCG, cosmetics, or beauty retail merchandising is an added advantage.

  • Basic understanding of skincare, haircare, and cosmetic products.

  Skills & Competencies

  • Strong attention to detail and visual presentation skills

  • Good communication and interpersonal skills

  • Basic sales and customer service skills

  • Ability to work independently and manage multiple outlets

  • Time management and organizational skills

  • Basic data reporting skills (Excel or mobile reporting tools)

  Working Conditions

  • Field-based role requiring travel between retail outlets.

  • Involve weekend or holiday work depending on retail schedules.

  • Standing for extended periods and light lifting of stock.