Night Auditor

Location: Kampala, Uganda

Employment Type: Full-Time / Shift Based 

Key Objectives

· Precision: Execute the accurate and timely closure of the hotel’s daily trading cycle.

· Reconciliation: Manage full synchronization between Opera PMS, POS systems,

banking, and revenue interfaces.

· Integrity: Safeguard the accuracy of all revenue and payment postings.

· Compliance: Maintain strict adherence to internal audit and company

standards.

· Leadership: Ensure seamless overnight front office operations and proactive guest

service.

· Vigilance: Provide immediate escalation of control breaches, variances, or operational

risks.

Core Responsibilities

1. Night Audit & Financial Close

· Conduct a comprehensive nightly audit of revenue streams across Rooms, F&B,

Banqueting, Spa, Gym, and ancillary departments.

· Reconcile the Opera PMS trial balance against Micros/POS postings, credit card

settlements, cash floats, mobile money, and city ledgers.· Ensure all overnight system interfaces post correctly and resolve discrepancies before the

end-of-shift close.

· Execute Night Audit procedures in Opera PMS according to company SOPs and distribute

Daily Flash Reports to management.

2. Revenue Control & Audit Compliance

· Audit all daily voids, discounts, rebates, and allowances, verifying management

approvals and supporting documentation.

· Identify and investigate unusual posting patterns or potential fraud indicators.

· Ensure all cashier closures are completed correctly and flag any control weaknesses or

missing documentation immediately.

3. Front Office Operations

· Act as the senior operational representative during the night shift, overseeing the front

desk and guest services.

· Manage late check-ins, early departures, billing disputes, and emergency guest situations

with professional composure.

· Support overnight concierge, security, and duty operations to uphold company’s service

promise.

4. Reporting & Communication

· Prepare the Daily Revenue Report, Occupancy/RevPAR summaries, and detailed

handover notes for the morning management team.

· Escalate critical incidents, including major revenue discrepancies, system outages, or

security concerns, without delay.

Candidate Profile

Essential Experience

· Tenure: 3–5 years of experience in hotel front office, income audit, or accounts receivable.

· Specialization: At least 2 years specifically in a Night Auditor role within a reputable 4-star or 5-star hotel.

· Background: Prior experience in an internationally branded hotel.

· Environment: Proven success in a high-volume, multi-outlet hotel environment.  

Technical Competencies

· Advanced Opera PMS proficiency is essential.

· Deep understanding of hotel revenue accounting, cashiering controls, and guest

ledger/city ledger reconciliation.· Experience with Micros POS / Simphony and advanced Excel skills for financial

reporting.

Personal Attributes

· Detail-Obsessed: A meticulous eye for data accuracy and reconciliation.

· Principled: High integrity with the assertiveness to enforce controls and challenge discrepancies.

· Independent: Capable of making critical decisions under pressure with minimal supervision.

Critical Success Factors

To succeed in this role, you must demonstrate the ability to protect hotel revenue through

disciplined audit controls while serving as the "Manager on Duty" for guest matters. We are

seeking a professional who understands that the Night Audit is the heartbeat of the hotel’s

financial health.

Note to Applicants: We are specifically seeking experienced Night Audit professionals from

internationally branded or large-scale upscale hotels. Candidates without direct night audit and

hotel cashier reconciliation experience will not be considered for this role