The Platinum Group Africa Limited

Office Administrator & Reservations Coordinator

The Platinum Group Africa Limited

Admin & Office

Yesterday
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Job summary

We are seeking a proactive and detail-oriented Office Administrator & Reservations Coordinator to join our team. The ideal candidate will be responsible for managing daily office operations while also handling client reservations. This dual-role position requires excellent organizational skills, a customer- first attitude, and the ability to multitask in a dynamic environment.

Min Qualification: Diploma Experience Level: Mid level Experience Length: 2 years

Job descriptions & requirements

Key Responsibilities:

  • Oversee general office administration, including filing, correspondence, and supplies management
  • Coordinate and manage client reservations efficiently and professionally
  • Handle incoming calls, emails, and walk-in inquiries related to reservations or administrative needs
  • Maintain up-to-date records of bookings, payments, and schedules
  • Prepare reports and assist with invoicing and other basic financial tasks
  • Support management with scheduling, meeting coordination, and general office support
  • Ensure the office environment is well-organized and conducive to smooth operations


Requirements:

  • Diploma or degree in Business Administration, Hospitality Management, or a related field
  • 3 to 5 years of experience in office administration and/or reservations
  • Proficiency in MS Office Suite and reservation management systems
  • Strong communication and interpersonal skills
  • Ability to prioritize tasks and work with minimal supervision
  • High level of integrity, discretion, and attention to detail

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