Operations Manager (Nairobi)

ABOUT THE COMPANY

We started in 2015, scouting for a site location in Lake Victoria. We met countless stakeholders - many of whom would become our greatest advocates.

JOB SUMMARY

Key ResponsibilitiesHarvesting and Processing OperationsOversee day-to-day harvesting to processing operations, ensuring that processing operations are running efficiently and effectively. This includes managing the processing department staff and resources and ensuring that processing KPIs are met.Work closely with the Quality Control team to ensure all QMS processes and SOPs are followed, guaranteeing the highest standards of fish quality.Develop and implement strategies to improve operational efficiency and productivity by developing new processes or procedures, identifying, and resolving operational issues, and implementing quality control measures to ensure processing output meets the required standards.Set and monitor processing KPIs, and making necessary adjustments to ensure that these KPIs are met.Work with other departments such as Logistic Centers and Sales to ensure the processing operations are aligned with overall organizational goals and objectives.Farm Logistics Planning and ManagementOversee day-to-day Lake Logistics Operations, by working closely with the Lake LogisticsManager to ensure key KPIs are met.You will ensure the delivery, fabrication, inspection, and cleaning of nets.Work closely with the Lake Logistics Manager to develop and implement strategies to optimize the use of resources, minimize costs, and maximize efficiency.Collaborate with departments such as production to ensure logistics operations are aligned with the overall goals and objectives of the organization.Oversee the management of logistics resources such as boats and other equipment and be responsible for developing and implementing safety policies and procedures, ensuring compliance with regulatory requirements, and monitoring key KPIs related to logistics operations.Identify opportunities for improvement and innovation to enhance logistics operations.Stakeholder ManagementWork closely with other departments to ensure alignment on company goals and initiatives.Facilitate regular cross-departmental meetings to discuss operational updates, address challenges, and share best practices.Coordinate with the HR team to develop training programs and ensure staffing needs are met.Build and maintain strong relationships with external stakeholders including suppliers, customers, regulatory bodies, and industry partners.Communicate effectively with external stakeholders to ensure transparency and foster trustSpecial ProjectsTo be scoped, managed, and executed as they ariseRequired qualificationsBachelor’s degree in relevant field such as Operations Management, Supply Chain, Logistics or a related discipline.7+ years of experience in managing operations, logistics, and supply chain functions within an organization. Kenya, Rwanda, NetherlandsOperations management background in FMCG or Agriculture sector.Advanced proficiency in relevant software/tools for managing supply chains, logistics, and production planning (e.g., ERP systems, MS Project, supply chain management software).Capacity to understand complex challenges and break them down into problems that can then be tackled and resolved them.Strong leadership and team management skills, with the ability to motivate and develop staff.Attention to detail and data-driven approach to constantly improve operations and ensure consistency in delivering value to other parts of the business, day in, day out.Proven experience in medium-to-large-scale operational projects, with a strong understanding of project management methodologies.Ability to thrive working collaboratively with both senior and junior colleagues, solving problems independently, and execute work quickly.Fluency in written and spoken English.Preferred QualificationsExperience in managing multiple teams across different functions.Finance background in FMCG or Agriculture sector.

REQUIRED SKILLS

Project monitoring and evaluation (M&E), Operative management, Quality management, Logistics planning and management

REQUIRED EDUCATION

Bachelor's degree