Optical Sales Representative

ABOUT THE COMPANY

Jaff’s Optical House is the exclusive stockist of a wide range of elegant and exciting eyewear. We have focused our attention on the world’s most visionary designers because the personality of the frame reflects the personality of the wearer. We have enough choice for you to build a wardrobe of frames to match any outfit, occasion or mood. So, whether you want a pair of glasses for work in an office, or for a special occasion, we have a style for you. Eye examinations are carried out by UK trained and qualified Optometrists who carry out a full eye examination tailored to the patients’ needs.
Jaff’s Optical House is the only one in East and Central Africa that offers the latest in vision correction through Corneal Refractive Therapy (CRT, USA) or Orthokeratology (Ortho K, Europe). This procedure involves fitting a patient with a special contact lens that corrects the patient’s vision by temporarily reshaping the curvature of the cornea while they sleep. On waking, the lenses are removed resulting in corrected vision. The effects last for a day or longer – some users may find that they only have to wear the contact lenses every other night.

JOB SUMMARY

About the company:Jaff’s Optical House is an exclusive stockist of a wide range of elegant and exciting eyewear products and we are committed to delivering affordable eye care without compromising either quality or clinical standards.We are looking for an Optical sales representative for our already exceptional team in Mombasa. If you are open to working with an organization that embodies great company culture, we’d love to hear from you so please apply.

RESPONSIBILITIES

Responsibilities:Driving forward sales whilst maintaining customer satisfaction.Building positive relationships with all customers.Personally assist customers by giving prompt, courteous and professional service.Assist customers in frame and lens selections.Achieve established sales and customer service goals and objectives.Handle customer questions and concerns in a professional and courteous mannerAssist co-workers as needed.Maintain good working relationships with other employees (receptionists, optometrists, optometric assistants, Lab personnel, managers), customers and vendors.Project a positive attitude toward all company objectives and directives; demonstrate teamwork at all times, including attendance at staff meetings and other training or company functions as required.Demonstrate dedication to honest and ethical business practices at all times.Uphold company standards to professional behavior in all dealingsQuick learnerPays attention to detailSelf driven and motivatedDemonstrates unparalleled product knowledge and offer exceptional style adviceUnderstanding customer needs and guiding them in choosing the right frame and lenses with a qualified optometrist adviseRequirements:Bachelor's Degree, Diploma or equivalentPrevious optical experience desirableCandidate should be outgoing and passionate about opticsCandidate will need to have superb communication skillsFamiliar with key performance indicators (KPIs) and targetsCandidate should present a professional image

REQUIRED SKILLS

Marketing, Negotiation, Conflict and complaint resolution, Communication, E-mail and internet, Phone sales, After sales, Customer relations, Direct sales, Customer service

REQUIRED EDUCATION

Diploma, Associate's degree