Job descriptions & requirements
ABOUT THE COMPANY
DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air, and ocean transport, to industrial supply chain management. With about 400,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences, and healthcare, engineering, manufacturing & energy, auto-mobility, and retail, DHL is decisively positioned as "The logistics company for the world."
JOB SUMMARY
About youRelevant University degree or Diploma in Logistics.Proven experience of 3 years in transportation dispatch, preferably within the logistics industry.Familiarity with transportation management systems (TMS) and route optimization software.L84Strong communication and organizational skills.Business and Commercial Acumen.Experience in warehousing/logistics / FMCG environment.Well-organized individual and results oriented.
RESPONSIBILITIES
Efficiently plan transportation routes to maximize delivery efficiency, considering factors such as distance, traffic, and time constraints.Optimize routes to minimize fuel consumption, reduce transit times, and enhance overall cost-effectiveness.Communicate with drivers to provide detailed instructions regarding routes, schedules, and any special delivery requirements.Monitor driver progress and address any unforeseen challenges or deviations from the plan promptly.•Utilize transportation management systems (TMS) and tracking tools to monitor the real-time status of shipments and vehicles.Respond swiftly to disruptions, traffic incidents, or other issues affecting the transportation schedule.Act as a central point of contact for drivers, internal teams, and external stakeholders.Be actively involved in and support change initiativesPlan and utilize all internal resources to ensure maximum productivity•Facilitate effective communication to ensure everyone is informed about changes, delays, or other relevant updates.Generate regular reports on key performance indicators (KPIs) related to transportation efficiency.Maintain accurate records of transportation activities, including delivery times, delays, and any incidents.Identify and address issues related to transportation, such as delays, vehicle breakdowns, or unexpected changes in delivery requirements.Collaborate with drivers and relevant teams to implement effective problem-solving strategies.Work within operating areas as determined by management and the needs of the businessGenerate regular reports on key performance indicators (KPIs) related to transportation efficiency.Carry out duties following standard operating procedures and safe working practices.Ensure on time delivery.
REQUIRED SKILLS
Strategizing, Logistics planning and management, Fleet management, Planning
REQUIRED EDUCATION
Diploma, Associate's degree
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