Policy Administrator (Medical Insurance Company)

Requirements: 

• Diploma Or Degree In Insurance, Risk Management, Business Administration, Finance, Or A Related Field. 
  
• Professional Qualifications In Chartered Insurance Institute (Cii) And Other Related Certification Is An Added Advantage. 

Other Preferred Skills And Competencies Includes: - 

• Strong Administrative And Data Entry Accuracy Skills. 
  
• Understanding Of Insurance Terminology And Policy Structures. 
  
• Knowledge Of Underwriting And Policy Lifecycle Processes. 
  
• Strong Attention To Detail And Organizational Skills. 
  
• Ability To Handle Confidential Medical Information With Discretion.

Experience: 

• At Least 1 Year Experience In General Insurance, Medical Schemes Administration, Or Insurance Brokerage Operations. 
  
• Internship Experience In Insurance Administration Will Be Considered. 
  
• Experience Handling International Medical Insurance Products Is An Obvious Advantage.

Salary:  Kshs. 40,000 - 45,000 Plus Company Benefits

Responsibilities: - 

Policy Administration: 

• Process New Business Applications For International Medical Insurance Policies. 
• Prepare Policy Documentation, Endorsements, Renewals, And Cancellations. 
• Verify Completeness Of Underwriting Documents And Supporting Documentation. 

Client & Broker Support: 

• Respond Promptly To Client, Insurer, And Broker Inquiries Regarding Policy Details, Benefits, Premiums, And Documentation. 
• Issue Certificates Of Insurance, Policy Schedules, And Confirmation Letters. 
• Assist Clients With Renewal Notices And Follow-Up On Outstanding Requirements. 

Compliance & Quality Control: 

• Ensure Policy Processing Complies With Insurer Guidelines And Regulatory Requirements. 
• Conduct Basic Policy Checks To Identify Discrepancies Before Policy Issuance. 

Premium & Billing Administration: 

• Assist With Premium Invoicing And Reconciliation. 
• Monitor Premium Payments And Follow Up On Outstanding Accounts Where Required. 

Reporting & Record Management: 

• Generate Periodic Reports On Policy Renewals, Cancellations, And New Business. 
• Maintain Up-To-Date Policy Registers And Tracking Systems.