Job descriptions & requirements
ABOUT THE COMPANY
Zeraki simplifies and enhances the use of technology to deliver quality education, with products for parents, teachers and schools.
JOB SUMMARY
Why this role existsAcross Africa, school fees are the biggest reason children miss school. Parents want the best for their children — but education is expensive, seasonal, and unpredictable. We believe financial access shouldn’t determine who gets to learn.So we’re building it.Zeraki is developing the financial infrastructure layer for African education — payments, savings, installments, lending, and insurance built directly into the everyday school experience.This isn’t a feature-factory PM role. It’s for someone who wants to architect how Africa finances education for the next decade.
RESPONSIBILITIES
What you'll doAs Product Manager, Embedded Finance, you will own the full lifecycle of financial products — from discovery to partner negotiations to product build to GTM to post-launch growth.You will:1. Lead Product Strategy for Embedded Finance· Shape a roadmap that transforms affordability and access to education across Africa· Combine data, user insight, UX psychology, and financial logic to prioritize sustainably· Identify the highest-leverage opportunities that accelerate adoption, trust, and retention2. Build and scale financial products — payments, installments, savings, insurance· Design solutions from first principles: flows, states, edge cases, fallback logic· Set Definition of Ready / Definition of Done and own Product Owner responsibilities during delivery· Work daily with engineering to unblock ambiguity and keep delivery predictable· Drive first-time-use UX clarity — parents should never feel confused or unsafe when handling money3. Drive Partner Success and Accountability· Evaluate and select FSPs (banks, microfinance institutions, insurers, KYC vendors)· Negotiate APIs, SLAs, commercial structures, and support responsibilities· Hold partners accountable for reliability, latency, settlement, and ticket turnaround times4. Launch with operational maturity — not wishful thinking· Prepare comms, CX scripts, FAQs, escalation paths, fallback plans, and monitoring dashboards· Run readiness gates: no launch without support and visibility in place· Scale safely and iteratively — not through big-bang drops5. Own business outcomes, not feature output· Track funnel conversion, retries, settlement disputes, claims success, retention· Move metrics every sprint — not every quarter· Decide when to iterate, scale, or stop based on real dataProduct Managers ● Have led a module, feature rollout, or product area end-to-end ● Comfortable turning chaos into structured, actionable plans ● Proven track record of shipping solutions tied to measurable outcomes ● Experience gathering user insights and connecting product work to real business metrics What success looks like in this roleWithin 12 months:· Parents complete financial flows confidently in one session· Support tickets trend down because the product just works· Embedded Finance becomes a measurable driver of retention and LTV· Partnerships are productive and accountable — not optimistic and vague· Engineering reports predictable delivery and reduced ambiguity· You are seen internally as the go-to person for building value at scaleIdeal experience:3–8+ years in Product Management for SaaS, fintech, payments, insurance, lending, wallets, or mobile moneyExperience shipping complex, multi-stakeholder, API-or workflow-heavy productsOwnership of products through strategy → build → launch → GTM → scaleExperience working with banks, mobile money providers, insurers, credit-risk partners, or KYC/KYB vendors (advantage)You might be a fit if this sounds like you:You think in systems, constraints, and sequencing, not ideas for their own sakeYou feel responsible for outcomes, not tickets shippedAmbiguity doesn’t intimidate you — it energizes youYou can give engineers exact clarity, and give users exact trustYou’d rather ship something meaningful in 30 days than debate features for 6 monthsYou care about scaling impact in education, not just scaling revenueIf you want to build the finance layer that makes school affordable for millions of families, this is absolutely the place.
REQUIRED SKILLS
Business management, Strategizing, Product management, Performance monitoring and evaluation, Planning, Corporate finance, Prioritization, Project management
REQUIRED EDUCATION
Bachelor's degree
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