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Protection Case Worker

International Rescue Committee

Community & Social Services

KSh Confidential
1 month ago

Job Summary


Job Description/Requirements

Requisition ID: req46622

Job Title:  Protection Case Worker

Sector:  Protection and rule of law

Employment Category:  Fixed Term

Employment Type:  Full-Time

Open to Expatriates:  No

Location:  Samburu, Kenya

Work Arrangement:

Job Description

The International Rescue Committee has been working in Kenya since 1992, providing essential services including comprehensive health care, gender-based violence prevention and response programming, peace-building promotion, livelihoods support, protection strengthening initiatives, and access to water, sanitation, and hygiene. IRC Kenya works with both refugees and local vulnerable populations, with approximately 300 national staff and 1,500 incentive staff in the country program. Within the Nairobi headquarter office, approximately 40 program and operations staff members work to support the field teams directly implementing projects.

Scope of Work

With technical support from the Protection Officer, the protection case worker will assist implementation of IRCâs protection interventions including Case management in Samburu across the three sub counties Samburu east, West and North, host communities.

The position reports to Protection Officer.


Conduct protection risk screening and identifying clients for case management. Conduct household visits and center-based interviews to assess the needs of individuals and families. Work with identified individuals and families to develop and implement an action plan in accordance with their needs, capacities, and goals. Offer individuals and familiesâ choices and options, including seeking out alternatives when the needed services are not available, and actively involve individuals and/or families in decision making that will affect them. Assess risk and support individuals and families to understand risks relevant to their situation. Link individuals and families with support groups and networks, and other community-based resources, as appropriate In collaboration with the MEAL and Protection officer, participate in the protection assessments, analysis, and reporting as guided by the protection analysis framework. Participate in the design, planning, execution, and monitoring of Protection sector activities. With the assistance of the Protection Officer, organize and deliver sensitization and awareness sessions on protection focusing on rights and entitlements, available services and channels for reporting complaints and feedback. Support advocacy efforts for access to rights and services and capacity strengthening of local authorities and partners on rights-based approach and access to services. Support in developing assessment tools and contextualizing them in collaboration with Monitoring and Evaluation team. Conduct individual and community rapid assessment and support at risk groups and individual through targeted assistance and referrals. Conduct individual and group psychosocial support and assistance for individuals in need of assistance with IRCâs recognized tools and approaches. Contribute to writing reports emanating from programme activities and as per donor and country office reporting requirements. Support in design and development of information education and communication (IEC) materials for protection sector. Work closely with the service mapping officer and contribute to the service mapping and referral pathway update/ utilization Ensure appropriate monitoring, review, and follow up of the services provided to cases Ensure that client data especially case management documents are kept confidential and in accordance with the data protection policy.

Partnerships and Coordination

Participate in IRC protection related meetings with government and other stake holders. Foster linkages and support referrals with service providers for the referral of clients. Liaise directly with communities, local institutions, and local partners on protection issues to ensure coordination and effective implementation of activities.


Diploma or University degree in law, social work, international relations, political/social sciences, development studies, community development or related field. Knowledge of protection programming (general protection, GBV and/or CP), case management, psychosocial support, protection mainstreaming, its principles, norms, and practices Work experience with a Non-Governmental Organization (NGO) on refugee rights, human rights, peace building and/or governance. Experience on counseling and case management Experience working with forced migrants (refugees, IDPs), vulnerable communities, conducting outreaches/awareness, referrals, assessments. Experience working in diverse teams. Experience working with Comm care/Power-Bi and or Dashboard for data analysis is an added advantage. Basic computer skills (Ms Office â word, excel, power point), report writing, training, community engagement, program monitoring. Ability to communicate well in spoken and written English, Kiswahili and Maa an added advantage.

Standards of Professional Conduct: The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way â Code of Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality & Equal Opportunity: IRC is an Equal Opportunity Employer, and we value diversity at our organization. We do not discriminate based on race, religion, color, national origin, sex, gender, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request reasonable accommodation.

Kenyan nationals are encouraged to apply. International allowances are not available for this position. Salary and employee benefits are compliant to the Kenyan NGO Sector.


Please take note that International Rescue Committee (IRC) does not ask for any fees in connection with its recruitment processes.

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