Quality Assurance Officer

ABOUT THE COMPANY

Umma University is an established university in Kenya accredited by the Commission for University Education. The University has two campuses; Thika and Kajiado. Umma University offers courses in Computer Science, Nursing (Direct Entry and Upgrading), Business Management, Information and Communication Technology, Islamic Sharia, Islamic Banking & Finance and Islamic Studies.

JOB SUMMARY

Minimum RequirementsAcademic Qualifications: Bachelor’s degree in Education, Quality Management, or a related field from a recognized institution. Master’s degree is an added advantageProfessional Experience: At least 3–5 years’ experience in quality assurance, preferably in higher educationSkills and Competencies: Strong knowledge of quality assurance frameworks and regulatory standards. Excellent analytical, report-writing, and documentation skills. Strong communication, coordination, and interpersonal skills. Proficiency in data management and ICT applications.Job ResponsibilitiesCollect, analyze, and report quality-related data and performance indicatorsCoordinate academic programme accreditation, audits, and quality reviewsMonitor compliance with Commission for University Education (CUE) standards and other regulatory requirementsPrepare periodic quality assurance reports for Management, Senate, and Council.Promote a culture of continuous quality improvement across academic and administrative units.Provide guidance and training to staff on quality assurance processes and standardsSupport development, review, and implementation of quality assurance policies and procedures.Support internal and external quality audits and follow-up on corrective actions.

REQUIRED SKILLS

Quality control and supervision, Problem solving, Quality management, Reporting

REQUIRED EDUCATION

Bachelor's degree