Reception Desk / Front Office Agent
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New
Job summary
Fluency in Italian (mandatory).
Language Requirement:
Italian
Working Hours:
Full Time - 8 to 5
Applicant Location:
Mombasa, Kenya
Job descriptions & requirements
General Duties
• Welcome guests and provide professional checkin and checkout services.
• Manage reservations, guest inquiries, and room allocations.
• Coordinate with housekeeping and other departments for guest needs.
• Handle payments, billing, and guest profiles.
• Maintain high standards of customer service and hospitality.
Required Skills
• Fluency in Italian (mandatory).
• Excellent communication and guest relation skills.
• Knowledge of hotel PMS systems (eZee preferred).
• Professional appearance and attitude.
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- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
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