RECEPTIONIST

ABOUT THE COMPANY

BF Suma is your Brighter Future from the Superior, Unique Manufacturer of America.
Headquartered in Los Angeles, USA, BF Suma is now a leading global pharmaceutical and health products developer, manufacturer and distributor.
We have been committed to offering high-quality natural herbal formulated products with cutting-edge technologies and comprehensive services.
BF Suma is the flagship brand of Bright Future, the largest pharmaceutical manufacturer in Hong Kong.
With strong research capability, Bright Future supports BF Suma to develop a variety of products.
Our Philosophy and Slogan - Brighter life, better future!

JOB SUMMARY

To ensure the reception desk provides a professional and welcoming first impression, efficiently manages all administrative responsibilities to the highest standards, and creates a comfortable, positive, and valued experience for all guests visiting BF Suma premises.

RESPONSIBILITIES

•  Welcome, greet guests as soon as they arrive at the reception.• Distinguish and direct visitors/distributor to the appropriate person or office they may need.• Answer all incoming calls, screen them and forward to the appropriate person or person.• Answering or referring distributors queries and concerns.• Receive office letters, packages and other deliveries.• Ensure reception area is tidy and presentable with all necessary stationary and other marketing materials such as posters and forms for promotion purposes.• Provide basic and accurate information in person and via phone calls or emails to the inquiring person.• Issue out support materials to distributors in accordance to their requests or applications.• Support the sourcing of suppliers and assist CAMs in effectively managing supplier relationships and performance.• Actively participate in promotional activities and contribute to improving sales and business results.•  Actively engage with Jacaranda Club members by providing a warm and personalized experience, including welcoming and interacting with members, gathering feedback and valuable insights, coordinating gift distribution, and fostering strong member relationships.• Actively engage in the function preparations with other members as the committee may be set.

REQUIRED SKILLS

Order handling, Reporting, Meeting preparation, Calendar management, Secretarial work, Answering telephones and call management, Email correspondence, Office administration, management, Written communication, Office reception

REQUIRED EDUCATION

Diploma, Associate's degree