Receptionist
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Job summary
We are looking for a professional, warm, and highly organized Receptionist to be the first point of contact for our company. As the face of our agency
Min Qualification:
Diploma
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Kenya
Job descriptions & requirements
Our Client is a well-established and rapidly growing player in the Marketing and Advertising industry, renowned for delivering innovative, results-driven campaigns across various sectors. With a strong reputation for creativity, excellence, and client satisfaction, they work with some of the most recognized brands in the region. As part of their continued expansion and commitment to delivering top-tier service, they are seeking dynamic, passionate, and skilled professionals to fill three critical positions within their team.
Receptionist
Salary: KES 25,000 gross per month
Role Summary:
We are looking for a professional, warm, and highly organized Receptionist to be the first point of contact for our company. As the face of our agency, you will play a crucial role in creating a positive first impression for clients, visitors, and stakeholders. You will manage all front desk operations, handle inquiries with professionalism, and provide essential administrative support to ensure the smooth daily running of the office. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, client-facing environment.
Key Responsibilities:
- Greet and welcome visitors, clients, and guests in a warm, professional, and courteous manner.
- Manage the reception area, ensuring it is clean, organized, and presentable at all times.
- Answer, screen, and direct incoming phone calls promptly and professionally, taking accurate messages when necessary.
- Respond to general email and in-person inquiries, providing accurate information about the company and its services.
- Manage the scheduling of meeting rooms, appointments, and client bookings.
- Handle incoming and outgoing mail, courier services, and deliveries efficiently.
- Provide general administrative and clerical support, including data entry, filing, photocopying, and document preparation.
- Assist with maintaining office supplies inventory and placing orders as needed.
- Liaise with internal staff to coordinate visitor logistics and ensure a seamless client experience.
- Support the broader team with ad-hoc administrative tasks as required.
Key Requirements:
- Certificate or Diploma in Office Administration, Business Management, Customer Service, or a related field.
- Minimum of 1–2 years of experience in a receptionist, front desk, or customer service role.
- Professional presentation and demeanor with excellent verbal and written communication skills.
- Strong organizational and multitasking abilities with keen attention to detail.
- Proficiency in MS Office Suite (Word, Excel, Outlook) and general office equipment (printers, scanners, etc.).
- Friendly, approachable, and customer-centric attitude with the ability to handle challenging situations with diplomacy.
- Ability to work effectively under pressure and prioritize tasks in a busy environment.
- Punctual, reliable, and committed to maintaining high standards of professionalism.
What We Offer:
- Competitive monthly salary packages as indicated above.
- An opportunity to work with a dynamic, creative, and supportive team in a fast-paced industry.
- Exposure to diverse clients and exciting projects that will enhance your professional portfolio.
- A collaborative work environment that values innovation, initiative, and personal growth.
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