Receptionist

Job Description

The Receptionist will serve as the first point of contact for clients, visitors, tenants, and business partners. The successful candidate will help maintain a professional office environment by managing incoming communication, coordinating appointments, assisting visitors, and supporting general administrative activities.

This role is ideal for someone who is customer-focused, well-organized, dependable, and comfortable handling multiple responsibilities while maintaining a professional and positive attitude.

Key Responsibilities

• Welcome clients, visitors, and business partners and direct them to the appropriate team members
• Answer, screen, and route incoming phone calls professionally
• Respond to general inquiries through phone, email, WhatsApp, or other communication channels
• Schedule and coordinate client appointments, property viewings, and meetings
• Maintain accurate visitor, client, and inquiry records
• Provide basic information about available properties and direct detailed inquiries to the relevant team member
• Assist with organizing property documents, client information, and office records
• Receive and distribute correspondence, documents, and deliveries
• Support the team with basic administrative tasks, data entry, filing, and document preparation
• Keep the reception and common office areas organized and presentable
• Follow up on general client inquiries where required
• Assist in maintaining property listings and updating basic information when needed
• Support day-to-day office operations to ensure activities run smoothly

Requirements

• Good verbal and written communication skills
• Professional, friendly, and customer-oriented attitude
• Strong organizational and time-management skills
• Good attention to detail and accuracy
• Basic computer skills, including Microsoft Word, Excel, email, and internet applications
• Ability to communicate professionally through phone calls, messages, and email
• Ability to multitask and remain organized in a busy office environment
• Ability to work independently and as part of a team
• Reliable, punctual, and professional in appearance and conduct
• Previous experience as a Receptionist, Front Desk Assistant, Customer Service Representative, or Administrative Assistant is an added advantage.