RECEPTIONIST & SOCIAL MEDIA ASSISTANT
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Job summary
The successful candidate will be the first point of contact for visitors and clients while also supporting the company's social media presence and content creation. This role is ideal for someone who is friendly, confident in communication, comfortable using social media, and not shy about appearing on camera
Min Qualification:
Diploma
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Nairobi, Kenya
Job descriptions & requirements
Location
Nairobi, Kenya
Employment Type
Full-Time
Department
Administration & Marketing
Reports To
Management
ABOUT VIEWSTONE PROPERTIES LIMITED
Viewstone Properties Limited is a Nairobi-based property development company focused on developing quality residential and commercial real estate projects.
We are looking for a confident, presentable, and highly organized Receptionist & Social Media Assistant to join our team.
The successful candidate will be the first point of contact for visitors and clients while also supporting the company's social media presence and content creation. This role is ideal for someone who is friendly, confident in communication, comfortable using social media, and not shy about appearing on camera.
KEY RESPONSIBILITIES
Reception & Front Office
• Welcome and receive visitors, clients and business partners professionally.
• Answer, screen and direct incoming calls and messages.
• Receive and direct visitors to the appropriate person or department.
• Manage the reception area and ensure it remains neat and presentable.
• Handle general inquiries and provide basic information about the company and its projects.
• Receive and organize incoming correspondence and deliveries.
• Schedule and coordinate appointments and meetings where required.
• Maintain a professional and welcoming front-office environment.
• Provide general administrative support to management and the team as required.
Social Media Management
• Manage and maintain the company's social media platforms.
• Assist in developing and implementing a consistent social media content calendar.
• Create, edit and publish engaging content for Instagram, Facebook, TikTok and LinkedIn.
• Take photos and videos of company activities, properties, site progress and events.
• Write captions and other social media copy in a clear and engaging manner.
• Monitor comments, messages and inquiries on social media and ensure timely responses.
• Track social media performance and prepare basic reports on engagement and growth.
• Stay updated on relevant social media trends and identify opportunities to improve the company's online presence.
On-Camera Content & Brand Representation
• Appear confidently in company videos, property tours, promotional videos and social media content.
• Present property and company information clearly and professionally on camera.
• Assist with filming and creating short-form video content.• Participate in social media campaigns and other marketing activities.
• Represent Viewstone Properties professionally when appearing in company content.
• Work with management and other team members to develop ideas for video and social media content.
General Administration
• Assist with basic administrative and office coordination tasks.
• Maintain accurate records and filing where required.
• Assist with preparation of documents, correspondence, and other office materials.
• Coordinate with different departments and assist with day-to-day office operations.
• Undertake other reasonable duties assigned by management.
REQUIREMENTS & QUALIFICATIONS
• Diploma or Bachelor's degree in Communications, Marketing, Business Administration, Public Relations, Media, or a related field.
• Previous experience in reception, administration, customer service, social media management, digital marketing or a similar role.
• Excellent verbal and written communication skills.
• Proficiency in both English and Kiswahili is required.
• Strong interpersonal and customer service skills.
• Confident, friendly and professional personality.
• Must be comfortable speaking and appearing on camera.
• Good knowledge of major social media platforms, particularly Instagram, Facebook, TikTok and LinkedIn.
• Basic photography and video content creation skills.
• Familiarity with Canva, CapCut or similar content creation software will be an added advantage.
• Good computer skills, including Microsoft Office.
• Strong organizational and time-management skills.
• Ability to multitask and work in a fast-paced environment.
• Professional appearance and manners.
• Ability to work independently while also being a team player.
KEY COMPETENCIES
• Confident and articulate
• Presentable and professional
• Friendly and approachable
• Creative and social-media savvy
• Comfortable speaking to people and appearing on camera
• Organized and detail-oriented
• Proactive and able to take initiative
• Reliable and responsible
• Able to communicate effectively in both English and Kiswahili
WHAT WE OFFER
• A professional and collaborative working environment.
• Opportunity to gain experience across administration, real estate, marketing and digital content creation.
• Opportunity to develop communication, content creation, and social media skills.
• Exposure real estate development and property marketing.
Salary range is 40,000 NET
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