Job summary
The Recruitment and Staff Welfare Manager is responsible for building and maintaining the organization's human capital across all operational levels. This role manages the entire recruitment life cycle—from sourcing and hiring both field staff and office-based specialists—to developing policies that ensure staff welfare, high morale, and regulatory compliance
Job descriptions & requirements
2. Key Responsibilities and Duties
A. Recruitment and Talent Acquisition
● Strategic Sourcing: Develop effective strategies to source and recruit high-quality candidates for diverse roles across the organization, including both operational field positions and administrative/technical office functions.
● Hiring Management: Manage the entire recruitment process: drafting job descriptions (JDs), posting vacancies, screening applications, conducting interviews, and finalizing offers for all positions.
● Onboarding: Design and implement a structured onboarding program ensuring all new employees are properly integrated and understand company culture, safety, and protocols, regardless of their work location.
B. Staff Welfare and Employee Relations
● Policy Development: Develop and enforce comprehensive HR policies tailored to the operational needs of field staff and the administrative requirements of the office team.
● Welfare and Morale: Implement programs focused on employee well-being, morale, and retention for all employees working in the office and at remote sites.
● Performance Management: Oversee the performance review cycle for all staff, ensuring fairness and clear developmental paths across diverse employee groups and functions.
C. Compliance, Administration, and Training
● Office Administration Support: Collaborate with management to ensure the smooth administrative functioning of the central office, including resource allocation for office staff.
● Statutory Compliance: Ensure the organization is fully compliant with NSSF, NHIF, PAYE, and other regulatory requirements.
● Training Coordination: Identify necessary training for all staff (operational skills, safety, administration) and coordinate internal or external sessions.
● Compensation and Benefits: Oversee payroll processing, ensuring salaries, allowances, and benefits are administered accurately and on time for all employees.
3. Qualifications and Experience
Required
● Experience: 3+ years of progressive experience in Human Resources Management, with demonstrated expertise in managing recruitment for diverse roles.
● Education: Bachelor’s degree in Human Resources Management, Business Administration, or a related field.
● Regulatory Knowledge: Deep understanding of Kenyan labor laws and statutory compliance requirements.
● Communication: Proven ability to communicate effectively and handle sensitive matters across different employee levels and functions.
Desirable
● Experience managing both office/administrative and field/operational workforces.
● Professional certification from IHRM (Institute of Human Resources Management).
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