Sales Accounts Executive
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Job summary
The Sales Account Executive is responsible for driving revenue growth through new business acquisition, developing strategic customer relationships, managing client accounts, achieving sales targets and ensuring exceptional customer experience.
Min Qualification:
Bachelors
Experience Level:
Mid level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Kenya
Job descriptions & requirements
Location: Nairobi Kenya
Department: Sales
About Us
Total Solutions Ltd is a leading ICT solutions company with operations in Kenya and Tanzania and provides turnkey solutions to SMEs, Corporate Organizations, Government Institutions & Multinational Enterprises through its six divisions: Hardware Solutions, Fiscal Solutions, Infrastructure and Technical Services, Business Software Solutions, Consumer Technology & GIS.
Position Summary
The Sales Account Executive is responsible for driving revenue growth through new business acquisition, developing strategic customer relationships, managing client accounts, achieving sales targets and ensuring exceptional customer experience.
Key Responsibilities
❖ Proactively identify and secure new business opportunities while expanding the company's customer base across target markets.
❖ Generate a consistent flow of qualified leads and opportunities that contribute to revenue growth and long-term business objectives.
❖ Maintain a robust sales pipeline by actively managing opportunities through each stage of the sales cycle.
❖ Deliver against revenue targets and key performance indicators through effective account management.
❖ Cultivate strong customer relationships by understanding business challenges and delivering tailored ICT solutions that create measurable value.
❖ Maximize revenue within existing accounts through strategic cross-selling and upselling initiatives.
❖ Continuously monitor market trends and emerging technologies to identify new business opportunities.
❖ Work collaboratively with cross-functional teams to ensure seamless project implementation, customer success and account retention.
❖ Develop comprehensive quotations, proposals, forecasts and business reports that support timely and informed commercial decisions.
Qualification & Experience
❖ Bachelor's Degree or Diploma in Business Administration, Sales & Marketing, Information Technology, Business Information Technology (BIT) or a related field.
❖ Minimum 2 years’ experience in B2B IT Sales, ICT Sales Support, Customer Success or Business Development.
❖ Experience selling enterprise IT solutions is an added advantage.
Skills & Behavioral Competencies
❖ Continuous improvement mindset
❖ Excellent communication and interpersonal skills.
❖ Analytical thinking and problem-solving ability.
❖ Excellent planning, organization and time management skills.
❖ High level of attention to detail.
❖ Customer-centric mindset.
❖ Results-driven and accountable.
❖ Strong collaboration and teamwork.
❖ Adaptability
❖ Continuous improvement mindset
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