Sales Administrator & Marketing
Job summary
The Sales Administrator is responsible for coordinating sales activities, supporting marketing initiatives, and managing daily administrative operations at the assigned branch or shop. The role ensures efficient workflow between sales, technical, and marketing teams while delivering exceptional customer service. This position requires a warm, outgoing personality and strong organizational skills to handle multiple responsibilities in a fast-paced environment.
Job descriptions & requirements
KEY RESPONSIBILITIES
Sales Functions
• Receive and welcome walk-in clients with professionalism and courtesy
• Advise clients on the most suitable solutions based on their identified needs
• Collect necessary information from clients to facilitate the sales process
• Assess client requirements and complete all necessary documentation
• Process invoicing for sales transactions accurately and promptly
• Prepare and share quotations for various client inquiries
• Maintain accurate records of products sold
• Facilitate the timely delivery of ordered products to clients
• Receive and record calls from the company line professionally
• Prepare and submit daily reports on sales activities and performance
Administration Functions
• Issue and record stock items consumed internally by the technical team
• Request and track stock items, office stationery, and refreshment supplies as needed
• Manage and monitor the usage of office stationery and refreshment provisions
• Ensure optimal function of office equipment through regular monitoring
• Maintain accurate time and attendance records for team members
• Compile and share time-off requests for the team in accordance with company policies
• Requisition Personal Protective Equipment (PPE) for team members when necessary Marketing Support
• Assist the marketing department with content creation and collection (photos, videos, client stories, installations).
• Support marketing campaigns, promotions, and brand awareness activities at the branch/shop.
• Coordinate display arrangements, in-store branding, and merchandising to boost visibility.
• Provide feedback from clients and the market to support the marketing strategy.
REQUIRED QUALIFICATIONS
• Bachelor’s degree in Sales and Marketing, Business Administration, Communications, or a related field.
• 2–3 years of experience in sales administration, customer service, office administration, or marketing support.
• Experience in automotive, manufacturing, or the service industry is an added advantage.
• Proficiency in computer applications (MS Office, Excel, Word, PowerPoint).
• Excellent interpersonal and communication skills with the ability to build and maintain positive relationships.
• Warm, outgoing, and customer-focused personality with strong presentation skills.
• Strong organizational skills with the ability to multitask, prioritize, and manage time effectively.
• High level of integrity, accountability, and professionalism.
• Ability to work in a fast-paced environment with minimal supervision.
• Must be below 30 years of age.
KEY COMPETENCIES
• Customer Service Orientation
• Communication Skills
• Sales and Negotiation Skills
• Organizational and Multitasking Ability
• Attention to Detail
• Problem-Solving Skills
• Relationship Management
• Initiative and Proactiveness
• Digital and Computer Literacy
• Marketing Awareness and Creativity
• Integrity and Confidentiality
• Teamwork and Collaboration
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