Sales Assistant - Juja
Baltic Textiles (Mitumba)
Today
Job descriptions & requirements
ABOUT THE COMPANY
We are the leading importer of top-tier, well packaged, and clearly labeled mitumba bales in Kenya.
JOB SUMMARY
QualificationsMinimum High school KCSE CertificateThe ability to work in a fast-paced environmentStrong organizational skills and details orientedEffective communication skillsExceptional customer service skills
RESPONSIBILITIES
Greet customers, offer assistance, answer questions about products, and assist customers in locating merchandise.Process payments using cash registers /or point-of-sale systemsRestock shop, maintain proper display appearances, and assist with inventory counts and placement of new items or depleted items in the shop floorHandle customer complaints and concerns calmly and professionallyMaintaining price labels and ensuring they are correctKeep the store clean, tidy, and organizedParticipating in Marketing events in the storeMaintaining an in-depth knowledge about products and services offered by the store and be able to recommend items to customersEnsuring that the sales floor is organized according to established guidelines
REQUIRED SKILLS
Customer service, Conflict and complaint resolution, Product knowledge, Marketing
REQUIRED EDUCATION
High, secondary school
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