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1 month ago

Job Summary

The Sales Coordinator will be responsible for profitable growth of the company by maximization of sales opportunities, and to proactively create new markets and achieve the set sales targets and business Key Performance Indicators. A strong focus will be on developing and managing relationships with new customers and working with them on business retention beneficial to all parties

  • Minimum Qualification: Certificate
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description/Requirements

Job Title: Sales Coordinator
Reporting to: General Manager

Key Duties and Responsibilities

1. Sales and Marketing

• Establish and Market Roma Court Serviced Apartments as a major player in the hospitality industry.
• Research and identify sales opportunities, generate leads, and close sales on a consistent Basis.
• Organize daily sales jobs including calling clients, liasing with the accounts person on issuing quotations and sales orders etc
• Achieve the monthly Sales Targets and explain all sales budget variances.
• Conduct Nairobi and its surrounding environments sales visits as per the Weekly activity plans.
• Prepare and share the company’s promotional items as well as update customers on any running discounts.
• Develop effective forecast of customer needs and assist the management to service them accordingly.
• Contribute to planning and implementing of sales and marketing strategies together with the team to achieve the envisioned business growth plan.
• Leverage available data to provide actionable insights to drive sales growth.
• Gather Market Intelligence regarding the product, pricing, competition among others.
• Use this feedback to guide and inform growth opportunities available and approaches to adopt in order to maintain a competitive edge.
• Ensure prompt and timely communication in the event of enquiries
• Maintain key customer relationships to assure a lasting professional relationship customers.
• Maintain effective communication channels between sales team and other departments to ensure smooth execution of customer’s enquiries as well as business plans and strategies.
• Provide prompt resolution of all customer complaints to the satisfaction of the customer.
• Provide prompt and effective communication as well as timely escalation on all issues affecting customers.

Key Skills and Competencies

• Indepth Understanding of the sales process and dynamics.
• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Superb interpersonal skills, including the ability to quickly build rapport with both customers and colleagues.
• Competency in Microsoft applications including word, powerpoint and excel, and outlook.
• Good Negotiation skills.
• Excellent Presentation skills.
• Superb Sales performance tracking and reporting skills.


-Kshs 30,000-40,000 gross monthly plus 3% commission on hitting the set out target.

Other Incentives

-Transport Allowance as per the prevailing company policy.
-Any other benefits as defined by Management from time to time

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