Sales Coordinator – NGO

ABOUT THE COMPANY

Harleys Limited, is the most respected Pharmaceuticals, Surgical, OTC and Medical Products providers in East Africa by both the Health Care Community as well as the families that entrust us with servicing their Health Care needs.

JOB SUMMARY

QUALIFICATIONS & EXPERIENCE• Diploma in Pharmacy or any Science-related field.• A minimum of 2 years of experience in a similar role.• Proven experience in pharmaceutical product sales.• Supplier knowledge, familiarity with pharmaceutical suppliers and procurement processes.• Strong communication and negotiation skills to drive sales.• Attention to detail and ability to provide accurate cost effective quotations. Working knowledge of systems i.e., SAP, Sage, NetSuite.• Excellent analytical and problem-solving skills.• Excellent writing, communication and presentation skills.

RESPONSIBILITIES

Quotation Management: Prepare, process and submit quotations accurately by reviewing prices on dashboards, sourcing non-stock items from suppliers and referencing previous quotes to maintain competitive pricing trends.Order Processing: Follow up on customer orders, monitor the movement of goods and ensure timely delivery to the Kits Store. Coordinate with the Purchasing Department for non-available items and ensure proper documentation of Local Purchase Orders (LPOs).Operational Support: Assist the Quotations Manager in managing sales administration, operational performance reporting and streamlining the processes and systems to enhance efficiency and customer satisfaction.Compliance and Quality: Implement and adhere to approved standard operating procedures, company policies and the quality management system requirements to maintain operational excellence.Coordination and Communication: Facilitate effective communication and collaboration among departments, suppliers and the Head of Department to address issues promptly and ensure smooth workflow.Reporting and Documentation: Ensure timely submission of quotations in line with customer requirements, including correct formats, currencies and tax considerations. Maintain accurate records of all quotations, orders and related correspondence.Continuous Improvement: Support initiatives to improve quotation turnaround time, operational effectiveness and overall customer experience by identifying areas for process optimization.

REQUIRED SKILLS

Industry standards, Account management, B2B Marketing, Business to Business (B2B) sales

REQUIRED EDUCATION

Diploma, Associate's degree