Sales Coordinator/Administrator (For A Distributor Of Office Products And Stationery)
Job summary
The Sales Coordinator/Administrator Will Support The Sales Team By Coordinating Daily Sales Operations, Managing Customer Orders, And Ensuring Efficient Administrative Processes Within The Sales Department. The Role Involves Close Communication With Customers, Suppliers, And Internal Teams To Ensure Timely Order Processing, Accurate Documentation, And High Levels Of Customer Satisfaction. The Position Requires Strong Organizational Skills, Attention To Detail, And The Ability To Manage Multiple Tasks In A Fast-Paced Distribution Environment.
Job descriptions & requirements
Employer: A Leading Supplier And Distributor Of Office Stationery, It & Office Automation Equipments, Among Other Related Company Products
Requirements:
- Bachelors Degree Or Diploma In Business Administration, Sales & Marketing, Supply Chain Management, Or A Related Field.
- Strong Knowledge Of Sales Administration Processes, Order Processing, And Customer Relationship Management.
- Proficiency In Microsoft Office Suite (Excel, Word, Outlook) And Experience With Erp Or Sales Management Systems.
- Excellent Organizational, Multitasking, And Time Management Skills.
- Strong Communication And Customer Service Skills.
- High Level Of Accuracy And Attention To Detail In Documentation And Reporting.
- Ability To Work Independently And Collaboratively In A Team Environment.
- Knowledge Of Tender Documentation And Corporate Client Handling Will Be An Added Advantage.
Experience:
Minimum 5 Years Experience In Sales Coordination, Sales Administration, Or Order Management, Preferably In Distribution, Wholesale, Or Office Supplies Industry.
Salary: Kshs. 80,000 - 150,000 Plus Company Benefits
Key Responsibilities Includes: -
- Coordinate And Support Day To Day Sales Operations For Office Products & Stationery Distribution And Other Company Product Categories.
- Process Customer Orders, Quotations, Invoices, And Delivery Notes Accurately And In A Timely Manner.
- Maintain And Update Sales Records, Customer Databases, And Inventory Coordination With The Warehouse Team.
- Monitor Order Fulfillment And Follow Up On Deliveries To Ensure Customer Satisfaction.
- Prepare Periodic Sales Reports, Forecasts, And Performance Summaries For Management.
- Liaise With Procurement And Logistics Teams To Ensure Product Availaility And Timely Dispatch.
- Handle Customer Inquiries, Complaints, And Service Requests Professionally.
- Support The Sales Team With Tender Documentation, Proposals, And Contract Administration When Required.
- Ensure Proper Documentation And Filing Of Sales Transactions And Compliance With Company Procedures.
- Assist In Coordinating Promotional Activities, Product Launches, And Key Account Communications.
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