Sales Executive

Key Responsibilities

1. Sales & Revenue Generation

• Proactively engage walk-in clients, architects, interior designers, contractors, and individual homeowners visiting the showroom.
  
• Present, demonstrate, and cross-sell our full product range (Tiles, Sanitaryware, Wellness fittings, and Home Furnishings).
  
• Understand client project requirements, blueprints, and design needs to recommend appropriate products and custom solutions.
  
• Prepare accurate cost estimates, quotations, and proforma invoices for clients.
  
• Meet and exceed agreed monthly and quarterly individual sales targets.

2. Video & Digital Product Presentations

• Create and conduct engaging video ad presentations, virtual showroom tours, and short product walkthrough videos for social media channels, WhatsApp business inquiries, and remote clients (e.g., developers or diaspora buyers).
  
• Present product features, finishes, and applications dynamically on video to generate leads and convert remote inquiries into sales.

3. Customer Relationship Management

• Deliver exceptional customer service from initial inquiry through product selection, ordering, delivery, and post-sales support.
  
• Build and maintain long-term relationships with key industry professionals, including interior designers, architects, and residential contractors.
  
• Promptly address customer inquiries, complaints, and service requests to ensure high levels of customer satisfaction and repeat business.

4. Showroom Operations & Merchandising

• Ensure showroom display areas, mockups, and product sampling sections are neat, well-maintained, correctly tagged, and visually appealing.
  
• Assist in inventory management by reporting fast-moving items, stock shortages, and client feedback on missing ranges.
  
• Stay updated on industry trends, new product arrivals, technical specifications, and competitive offerings.