Sales & Marketing Assistant
Job summary
The Sales & Marketing Assistant will support day-to-day sales operations and marketing activities to help drive brand visibility, customer engagement, and revenue growth. This role is ideal for someone who is highly organized, people-oriented, and passionate about sales, marketing, and brand storytelling.
Job descriptions & requirements
Sales Support
Assist with in-store, wholesale, and online sales follow-ups
Respond to customer inquiries via WhatsApp, email, Instagram, and other platforms
Prepare quotations, invoices, and sales reports
Maintain and update customer databases and CRM records
Support order processing, stock coordination, and delivery follow-ups
Actively support sales at pop-ups, exhibitions, and special brand activations
Step in to cover shop assistant duties when needed, ensuring smooth daily store operations and
consistent customer service.
Marketing Support
Assist in executing marketing campaigns, promotions, and product launches
Support content creation for social media, newsletters, and promotions
Coordinate with designers, photographers, and partners for campaigns
Help manage events, pop-ups, exhibitions, and brand activations
Track marketing performance and customer feedback
Brand & Customer Experience
Ensure consistent brand messaging across all touchpoints
Assist in maintaining strong relationships with customers, partners, and stockists
Support loyalty programs and customer retention initiatives
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