Senior Agile Program Manager (Payment Methods) at Cellulant Corporation

Job Description (adsbygoogle = window.adsbygoogle || []).push({}); Cellulant is a digital payments business. We run an ecosystem of consumers, merchants and banks in which we facilitate payments and build value through the value-added services we layer on top. In building this ecosystem we serve different types of customers with different products, in a range that includes mobile banking products, mobile credit products, USSD, SMS, and digital content. We are currently serving merchants and banks across 10 countries, and a wide set of industriesKEY RELATIONSHIPS AND STAKEHOLDERS: Account ManagersProduct ManagersSoftware Engineering TeamQuality Assurance TeamFinance & Operations TeamService Teams: Customer success Team & Service DeskSenior Management TeamBusiness Owners / Stakeholders ABOUT JOB: We seek an experienced individual to plan, direct and coordinate activities ; manage and implement an Agile Release Train (ART) / programme from initiation to final transition into operational, business-as-usual management. Maintains accountability for the overall planning, coordination, monitoring, execution, reporting and delivery of value through the programMaintaining strategic view of the ART / ProgrammeScheduling programme resources and managing inter-dependenciesSupporting and coaching an ART / Programme by steering it to success and navigating the complexity of delivering software in large, cross-functional environments.Resolving and escalating impediments, manages programme risk, helps assure value delivery, and drives program level continuous improvement. CORE RESPONSIBILITIES:Determining, monitoring and reviewing programme scope, costs, schedule and expected benefits Plans, schedules, monitors, and reports on programme-related activitiesEnsures appropriate and effective agile governance arrangements and relevant reporting and communication policies are in place and followed.Supports System Architect and also maintains an awareness of current technical developments that may provide opportunities to the programmes.Facilitate the coordinated preparation and execution of release planning for the ART.Working with the ART team who prioritizes the features to be considered in the next program increment (PI) planning cycle.Facilitating the ART team’s refinement of features to be considered in the next PI planning cycle to meet the Feature Definition of Ready.Assists the ART in communication and coordination with stakeholders and customers during feature definition and delivery.Ensuring effective communication and coordination for and during Program Increment planning.Managing change to the ART’s PI plan and the impacts of those changes.Drive cross team, ART, and departmental impediments, planning, collaboration, and coordination.Provide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments.Understand, visualize and manage upstream/downstream dependencies.Drive delivery and continuous improvement by utilizing feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity.Work across stakeholders and teams to continuously improve.Ensure the overall cost, schedule, and performance of the program.Analyze program budgets and estimates from participating organizations to provide direction for the overall development of all program budgets and integrated cost profiles.Manage program level coordination, such as creating timelines, milestones, and cadence of increments and releases and oversee the development of reports and analyses that document program activity.Participate with management and cross-functional teams as subject matter experts and be an advocate in adopting Agile and SAFe best practices and processes.Act as a galvanizing force for sharing Agile and SAFe knowledge across the Value Stream.Coach leaders, teams, and Scrum Masters in Lean-Agile practices and mindsets. RequirementsMust have experience: 8+ years of work experience with demonstrable proficiency in multiple disciplines / technologies / processes related to the position5+ years of Progressive active project management experience along with managing teams and / or significant complex projects.1+ years of RTE / Agile Program Manager experience Experience that will count in your favour: Experience in delivery of large enterprise level programs and Value Streams across the financial services sector from initiation to benefit realizationNice to have experience:Strong writer, presenter and speaker, comfortable and ability to influence at all levels in an organization Qualification: PMP Certification is mandatoryPMI-ACP or other Program management certificationSPC / RTE certification from SAFe Skills:Plans, schedules, monitors, and reports on programme-related activities. Interdependencies and Programme risk managementScope Management – Plan & review programme scopeCost Management – manage programmes to realize agreed business value within agreed upon timelinesEffectively leverage subject matter experts to develop best customized solutions for client Personal attributes:Demonstrate authentic leadership and integrity and experience of leading cross-functional teams in a matrixed environment, mentoring staff, evaluating performance and providing feedback and Comfortable with significant client interaction and interest in building relationships