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Senior Relationship Manager, Industrials, Client Coverage

New
Language Requirement: English Work Type: Full Time Working Hours: 8 to 5 Applicant Location: Kenya

Job descriptions & requirements

Key Responsibilities

  • Implement sector strategy in line with the overall Sector and Division Strategy.
  • Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
  • Execute client deals in line with developed strategic client plans.
  • Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).
  • Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
  • Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
  • Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank.
  • Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities.
  • Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
  • Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.

Education and Experience

  • University Degree from a recognized institution.
  • Seven (7) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management in Corporate Banking.
  • 3 years working on Credit and Financial Analysis.
  • 4 years Client Portfolio Management for Industrial related clients.
  • Knowledge of Trade and Transaction Banking products.
  • Digital Savvy and Computer literacy.
  • Entrepreneurial and Commercial thinking.
  • Excellent research, analytical, and problem-solving skills.
  • Integrity & courage to challenge actions within various business units and the status quo.

Key Responsibilities

  • Implement sector strategy in line with the overall Sector and Division Strategy.
  • Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
  • Execute client deals in line with developed strategic client plans.
  • Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).
  • Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
  • Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
  • Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank.
  • Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities.
  • Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
  • Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.

Education and Experience

  • University Degree from a recognized institution.
  • Seven (7) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management in Corporate Banking.
  • 3 years working on Credit and Financial Analysis.
  • 4 years Client Portfolio Management for Industrial related clients.
  • Knowledge of Trade and Transaction Banking products.
  • Digital Savvy and Computer literacy.
  • Entrepreneurial and Commercial thinking.
  • Excellent research, analytical, and problem-solving skills.
  • Integrity & courage to challenge actions within various business units and the status quo.

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