SENIOR STEERING COORDINATOR (SHIPPING COMPANY)
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Job summary
Manage shipment requests and voyage space requests for shipments on the waiting list.
Min Qualification:
Bachelors
Experience Level:
Mid level
Experience Length:
3 years
Job descriptions & requirements
JOB TITLE: SENIOR STEERING COORDINATOR (SHIPPING COMPANY)
NATURE OF JOB: FULL TIME
INDUSTRY: LOGISTICS AND MARITIME TRANSPORTATION
SALARY: KSHS.230,000-280,000
JOB LOCATION: MOMBASA AND NAIROBI
DUTIES AND RESPONSIBILITIES
Shipment & Allocation Management
- Manage shipment requests and voyage space requests for shipments on the waiting list.
- Monitor and optimize voyage allocation utilization to maximize load factor and revenue.
- Manage customer allocation and bundled allocation utilization to ensure contractual commitments are met.
- Advise on shipment handling strategies during overbooking situations, ensuring revenue optimization and customer satisfaction.
- Submit and manage CA (Capacity Adjustment) requests where required.
- Review routing proposals and recommend adjustments to improve operational and commercial performance.
Revenue Planning & Forecasting
- Develop and plan annual budget volumes and revenue targets in alignment with trade strategy.
- Provide monthly volume trend analysis with commentary on deviations and opportunities.
- Deliver weekly volume forecasts and capacity outlooks.
- Conduct equipment forecasting to ensure adequate supply aligned with demand.
- Liaise with Trade Management (TM) on revenue and routing optimization initiatives such as:
- GRI (General Rate Increase) opportunities
- Market feedback
- Routing proposals and enhancements
Performance Monitoring & Analysis
- Review and analyze lost business to identify root causes and corrective actions.
- Track and report customer performance against allocations, contracts, and profitability.
- Conduct PRIA report clean-up (e.g., Negative CL2 and ICL corrections).
- Perform D&D (Demurrage & Detention) analysis and free time reviews; provide recommendations and approvals where applicable.
- Optimize local ancillary charges (e.g., documentation fee, cancellation fee, re-booking fee) to enhance revenue generation.
Market & Opportunity Analysis
- Analyze and optimize:
- Market segmentation (Long-Term vs Short-Term business)
- Cargo mix
- Equipment utilization (EQ)
- Analyze opportunities updated in CRM and provide guidance to Sales Management on the most profitable and strategic opportunities to pursue.
- Collect and evaluate information on:
- Market trends
- Competitor services and product changes
- Potential customers
- Industry developments
- Provide strategic recommendations based on market intelligence and data insights.
Stakeholder Management & Communication
- Prepare for and actively participate in APM Calls, presenting volume outlook, risks, and opportunities.
- Conduct weekly alignment meetings with Area Sales to ensure volume targets and market strategies are synchronized.
- Coordinate cross-functionally with Sales, Operations, Finance, and Trade Management to ensure effective execution of commercial strategy.
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Bachelor’s degree in Business, Logistics, Supply Chain, Maritime Studies, or related field.
- 3–5 years of experience in shipping, trade management, revenue management, or commercial operations.
- Strong analytical and numerical skills with ability to interpret commercial data.
- Proficiency in CRM systems and Microsoft Excel (advanced level preferred).
- Strong understanding of shipping operations, allocation control, and trade economics.
Excellent stakeholder management and communication skills.
Ability to work under pressure and manage competing priorities.
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