Service Advisor Position
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Job summary
Our client is currently looking for a Service Advisor to join their team.
Min Qualification:
Diploma
Experience Level:
Mid level
Experience Length:
2 years
Job descriptions & requirements
Location: Nairobi, around Ngong
Salary: KES 70,000
Gender Requirement: Male candidates only
Qualifications
- Diploma or degree in Automotive Engineering, Mechanical Engineering, or related field
- Proven experience as a Service Advisor or in a similar role within the automotive industry
- Strong communication and customer service skills
- Ability to explain technical issues in simple terms to clients
- Good organizational and multitasking abilities
- Proficiency in computer applications and automotive management systems
Responsibilities
- Greet customers and understand their vehicle service needs
- Provide accurate information on service requirements, costs, and timelines
- Liaise between customers and the workshop team to ensure smooth service delivery
- Prepare job cards and maintain proper service records
- Upsell additional services and products where appropriate
- Ensure customer satisfaction and handle complaints professionally
- Monitor progress of vehicle repairs and keep clients updated
Requirements
- Must be male (as per client’s request)
- Strong technical knowledge of vehicles and automotive systems
- Excellent interpersonal and problem-solving skills
- Ability to work under pressure and meet deadlines
- Reliable, punctual, and detail-oriented
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
