Shop manager
Job summary
The Shop Manager is responsible for overseeing the daily operations of a TechZone retail outlet, driving sales performance, managing staff, controlling stock and cash, and ensuring excellent customer service.
Job descriptions & requirements
Shop Manager – TechZone -Makueni
- Oversee day-to-day shop operations
- Drive daily, weekly, and monthly sales targets
- Supervise, train, and manage shop staff
- Ensure excellent customer service
- Handle escalated customer complaints
- Manage stock receiving, display, and stock counts
- Prevent stock loss, theft, and variances
- Prepare daily sales, cash, and stock reports
- Ensure proper pricing and promotions in-store
- Maintain shop cleanliness and brand standards
- Open and close the shop on time
- Safeguard company assets
- Ensure compliance with company policies and procedure
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
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