Site Reliability Engineer, Kenya

With us, you will have the opportunity to:Provide client support and technical issue investigation/resolution of incidents via Ticketing software, and e-mail, for the internally developed productsCarry out initial investigation and be a point of contact for bug-fixing and new development work for applications on ProductionDeploy, update and maintain development, testing, and production environmentsMaintain 3rd party tools part of the solutions like reverse proxies, load balancers, database servers, and monitoring toolsAdd and maintain Knowledgebase articles and Deployment GuidesWhat catches our eye:Experience with a ticketing system (for example Atlassian Jira)Good practices (ITIL, Change Management, Incident Management, Problem Management)Experience with KubernetesTechnical knowledge about Linux and Windows, Docker, SQL, Networks and Virtualization, and cloud technologiesNot essential but appreciated:Willingness to work on shiftsGeneral understanding of the business functions and industry specificsBy joining us you can:Use your passion to make an impact and unleash your career with a purpose. Increase the meaningful moments in your life by working for a company with proprietary products that drive digital transformation, boost financial inclusion, and improve the quality of life for millions of peopleFeel safe with the additional health insuranceEnjoy a work-life balance with 25 days of paid leave, flexible working time, and work from homeDiscover the exotic destinations where our customers operateEnrich your world with the new friends you will find in the amazing fun-loving and multicultural environment of our companyAll applications will be treated strictly confidential. Only short-listed candidates will be contacted.Software Group is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.