SPA THERAPISTS

NATURE OF JOB

FULL TIME

INDUSTRY

SPA & BEAUTY

SALARY

KSHS.30,000 PLUS COMMISSIONS

JOB LOCATION

NAIROBI

DUTIES AND RESPONSIBILITIES

Client Consultation and Assessment

· Conduct thorough client consultations to understand needs, health conditions, and preferences.

· Assess client skin type, body condition, and suitability for treatments.

· Recommend appropriate spa therapies, treatments, and products tailored to individual client needs.

Treatment Delivery

· Perform a wide range of spa treatments such as massages (Swedish, deep tissue, hot stone), facials, body scrubs, wraps, aromatherapy, and other wellness therapies.

· Ensure each treatment is delivered professionally, safely, and within the scheduled time.

· Monitor client comfort during sessions and adjust techniques as needed.

Client Care and Experience

· Greet clients warmly and maintain a welcoming, relaxing environment.

· Educate clients on post-treatment care and wellness tips.

· Respond to client queries and resolve any concerns promptly and professionally.

Record Keeping and Administration

· Maintain detailed client records, including treatment history, preferences, allergies, and consultations.

· Update treatment logs and product usage accurately.

· Ensure client confidentiality at all times.

Hygiene and Safety

· Maintain cleanliness and organization of treatment rooms and spa facilities.

· Sanitize equipment and tools before and after each use.

· Follow health and safety guidelines, including proper handling of products and equipment.

Product Knowledge and Sales Support

· Stay updated on spa products, therapies, and industry trends.

· Recommend retail products to clients that complement treatments, when appropriate.

· Assist in promoting spa packages, memberships, and special offers.

Teamwork and Professional Development

· Collaborate with colleagues to ensure smooth spa operations.

· Participate in training sessions, workshops, and skill development programs.

· Demonstrate a professional attitude, punctuality, and reliability.

Feedback and Quality Improvement

· Gather client feedback to improve service quality.

· Suggest enhancements to spa protocols and client experiences.

· Maintain a high standard of service consistency to enhance client loyalty.

KEY REQUIREMENT SKILLS AND QUALIFICATION

· Certificate/Diploma in Aesthetucs, Beauty, Cosmetology or related field

· 1-3 years' experience in skincare/spa or beauty treatments

· Skilled in client consultations and professional treatment delivery

· Strong customer service and product knowledge

· Knowledge of hygiene, health & Safety Standards

HOW TO APPLY

· If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com

· Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.