Supervisor - Staff Accommodation Dining
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Job summary
The Supervisor – Staff Accommodation Dining supports the daily operations of employee dining facilities, ensuring a warm, efficient, and hygienic environment that reflects Company’s commitment to excellence.
Min Qualification:
Certificate
Experience Level:
Entry level
Experience Length:
2 years
Job descriptions & requirements
Job Title: Supervisor - Staff Accommodation Dining
Location: UAE
Department: Staff Accommodation Dining
Reports To: General Manager – Staff Accommodation Dining
General Purpose
The Supervisor – Staff Accommodation Dining supports the daily operations of employee dining facilities, ensuring a warm, efficient, and hygienic environment that reflects Company’s commitment to excellence. This role oversees service delivery, coordinates with culinary and support teams, and maintains high standards of food quality and hospitality, contributing to a positive dining experience for all employees.
Essential Duties &Tasks:
· Oversee daily dining operations in staff accommodation to consistently deliver high-quality meals and service experiences to team members.
· Identify and proactively address the dining preferences and expectations of staff residents, offering thoughtful recommendations and solutions.
· Respond promptly to staff feedback and concerns, ensuring resolution aligns with company standards and enhances satisfaction.
· Maintain open, respectful, and multicultural communication with staff, management, and contractors to support a harmonious work environment.
· Foster positive relationships among dining team members, encouraging collaboration, mutual respect, and team spirit.
· Ensure strict adherence to Company policies, procedures, and Code of Conduct within the dining facility.
· Conduct daily pre-shift briefings to align the team on service goals, updates, and operational priorities.
· Supervise staff appearance and behavior, ensuring alignment with Company’s grooming and etiquette standards.
· Observe service delivery and correct deviations through hands-on coaching and mentoring.
· Organize and support training sessions and refresher courses in collaboration with the F&B Trainer to maintain service excellence.
· Champion a safe, inclusive, and appreciative environment where dining team members feel respected, empowered, and engaged.
Qualifications / Experience
· Minimum 2–3 years of supervisory experience in dining operations, preferably in staff accommodation or hospitality settings.
· Proven ability to lead, motivate, and develop multicultural teams in a fast-paced environment.
· Fluent in English; additional languages (e.g., Arabic, Hindi, Tagalog) are a plus for effective staff interaction.
· Familiarity with HACCP, food safety regulations, and workplace health standards.
· Demonstrated commitment to delivering high-quality service and resolving concerns with professionalism.
· Understanding of dining service procedures, buffet and à la carte setups, and staff meal planning.
· Comfortable using POS systems, inventory software, and Microsoft Office tools.
· Ability to monitor grooming, etiquette, and service standards with precision.
· Experience in conducting on-the-job training and coordinating with trainers for staff development.
· Willingness to work shifts, weekends, and holidays as needed.
Benefits:
· Provided (Shared Room - 2 People)
· Salary AED 4,000 (Estimated USD 1,090)
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